The Digital Customer Experience Company

Startseite
Schweiz
Basel
The Digital Customer Experience Company

We offer a complete suite of services to map, measure, and improve our clients’ entire Customer Experience, or CX. Do you love shopping? Contact us today!

Whatever you need, we’re here to help you improve your customer engagement and make better data-driven decisions. Then get paid to shop at some of the world's leading stores! We are an international quality and customer experience management
company, looking for people just like you! We want your objective view and keen eye for detail to
help our clients improve their customer service. This is an

ideal part-time job! Apply online at: https://www.isc-cx.com/en/join-us/evaluator

Are you a company looking for a partner to improve your customer experience management? [email protected]

22/06/2026

Great customer experiences don’t happen by accident.

A warm welcome.
A knowledgeable answer.
A small detail that makes your day easier.

As a mystery shopper, you help brands understand what makes those moments memorable.

17/06/2026

Some experiences feel seamless right away.

Others… not so much.

That first impression says more than brands realize.

What’s the fastest way a business loses your attention?

12/06/2026

Hotels. Restaurants. Airports. Retail.

Summer is full of customer experience touchpoints and mystery shoppers get a front-row seat to all of them.

Summer travel = endless customer experience moments!

Where’s the best customer experience you’ve had while traveling?

08/06/2026

Great customer experiences are built through small moments that customers remember.

Mystery shoppers help brands understand which details leave the biggest impact.

What stands out most to you?

05/06/2026

Today’s customers notice more than service alone.

They notice packaging.
Operational choices.
Environmental impact.

Customer experience now includes how brands show responsibility at every touchpoint.

Happy World Environment Day! 🌍

03/06/2026

Once you start evaluating experiences, you begin noticing things everywhere.

The greeting.
The timing.
The follow-through.

That perspective is what makes strong evaluators valuable.

29/05/2026

Every evaluation follows a process:

Observe the experience
Document key moments
Report objectively

It’s structured, consistent, and designed to create real insight.

What’s your favorite part of an evaluation?

25/05/2026

Mystery shopping isn’t one-size-fits-all.

Assignments can fit around your routine, not the other way around.

Contact us to sign up today!

20/05/2026

Better service.
Stronger teams.
More consistent experiences.

That’s what your evaluations help create.

17/05/2026

Before customer experience had a name, there were people setting the standard every day.

Today, we’re celebrating the ones who show what great care looks like.

Happy Mother’s Day!

Adresse

Aeschengraben 29
Basel
4051

Webseite

https://www.isc-cx.com/

Benachrichtigungen

Lassen Sie sich von uns eine E-Mail senden und seien Sie der erste der Neuigkeiten und Aktionen von The Digital Customer Experience Company erfährt. Ihre E-Mail-Adresse wird nicht für andere Zwecke verwendet und Sie können sich jederzeit abmelden.

Wollen Sie Ihr Service zum Top-Reiseagentur in Basel machen?