09/07/2025
The Treasure Uncovered:
When Expectations Are Not Just Met, But Exceeded.
Here at Tommy Coconut, we live by a simple truth: “The Treasure Is Out There.” And for us, that treasure is a truly effortless, memorable vacation for every member of our Coconut Cartel. But sometimes, our guests find even more than they were searching for.
Just take Andrew S., a recent member of the Coconut Cartel, who just dropped a review that had the whole adopted family buzzing. He came with his family of seven, and like many, had his doubts about how a vacation home company could consistently deliver 5-star experiences.
Well, Andrew, we’re thrilled to report: “everything you read... is true.”
From the moment they arrived, the Tommy Coconut Standard kicked in: VIP airport transfers, their personal iCar, and a welcome that felt like coming home. Andrew highlighted the personal touches – from the thoughtful gifts and treasure chests for the kids to the “army/cartel/family of people” (that’s us!) ready to answer every call, whether it was for extra towels or a last-minute restaurant reservation. He even noted how we remembered his son’s love for bartending and delivered non-alcoholic rum, greeting him by name. That’s “Find the friction. Erase it.” in action.
The highlights? Our Flamingo Hike with Happy & Lucky, where they saw hundreds of flamingos and felt that connection to the island, missing their own pup at home. And of course, the Boat Adventure – described as a “three-hour party that bonds their guests forever to the TC cartel.” His kids were captains, bartenders, and they danced and learned about the island culture.
Andrew’s words truly capture the essence of what we do: “This family of amazing people care for you in a way that is unimaginable. They’ll simply do anything for you during your stay.”
He’s even wearing his Tommy C captain’s hat and playing our Dushi playlist at home, keeping that “Dushi Island Life” vibe alive!
This isn’t just a vacation; it’s an experience that changes families for the better. And that, dear friends, is the real treasure.
Hopi blessings, Poko stressings!