25/08/2026
Good morning everyone,
I thought long and hard wether i should post this, as i don’t want to be misunderstood, but ultimately, i’ve decided to post this information.
As most of you know i work at the harbour in Caleta, and i welcome lots of new and existing customers everyday.
I attend each person and i’ll happily give information on all our trips and ( as many of you pointed out) also advice on restaurants and other services on the island, including trips i don’t sell( imagine that).
What i have been experiencing lately is a rise in people coming to the harbour, asking me information on everything available to do and then telling me they will be buying it online. Now obviously, every customer is free to buy wherever they want, but please don’t use me as an information desk if you don’t plan on buying with me. I’m a small local business, i can’t compete with big online platforms, but i can tell you this:
*They are not cheaper than me, as i sell the product directly from the company who organises the excursions ( and yes, they advertise in pounds and i advertise in euros, so my prices seem higher)
* they don’t care about the instance where you have a problem with your booking, and you end up at the harbour asking me to help. Unfortunately, if you booked with a third party, sometimes i can’t help you at all!
* they don’t always have the availability or flexibility to open some extra seats on a boat like i do
* they don’t offer you the full info so many times you get to the harbour confused, not knowing exactly what you’ve spent your money on
* they don’t always explain the exact locations you need to go to, so you end up arriving at the harbour late and sometimes missing your boat.
Please bare in mind, if everyone keeps using online platforms to buy, i might not be there next year, as my income is based on what i sell, not the hours i spend at the harbour or the amount of people i speak to☺️
I’m always happy to respond to comments and messages on here, and i’ll continue to serve you all at the harbour, but please support my small business by buying directly from me at the harbour.
Lets have a lovely rest of the summer here in our beloved Caleta, hope to see many of you at the harbour ❤️