28/04/2025
Alpes Travel are looking for a Resort Supervisor
Location: Chamonix Valley, France
Position: Full-Time, Permanent
Overview:
This role is your chance to step into a dynamic and hands-on position where no two days are the same. Being part of the operations team, you’ll be an integral part of the of Alpes Travel resort team, helping guests enjoy a seamless stay while supporting the operations team in maintaining high standards. This position is perfect for someone with a background in cleaning, guest relations, concierge work, or property assistance—who’s ready to move into a more involved, career-building role in operations.
Join a team that values your growth, encourages your ideas, and lets you live the Chamonix lifestyle while building your career.
Key Responsibilities:
Operational Assistance: Support the Operations team where required—whether that’s assessing property issues, checking properties prior to client arrivals, liaising with trades people to ensure properties are always presented to our clients in perfect condition, maintaining cleanliness standards with the cleaning team.
Guest Relations: With the full support of the team, you’ll be the in-resort point of contact for guests, assisting with check-ins, late arrivals, and real-time needs during their stay.
Concierge Support: Share the responsibility of responding to our digital concierge service, ensuring queries are handled quickly and kindly.
On-the-Ground Support: Coordinate in-season upkeep of properties, reporting minor maintenance needs, and ensuring cleanliness standards with the cleaning team.
Check-In Oversight: Manage and assign late check-ins, prepare properties for arrival, and ensure smooth guest transitions.
Skills & Experience: Experience in cleaning, hospitality, guest services, or short-term rentals. Friendly, responsive, and excellent with people. Good attention to detail and ability to stay calm under pressure. Confident communicator in both English and French. Self-motivated with good problem-solving instincts. As happy working as part of a team and equally confident working on your own, using your initiative.
Valid driver’s license required
Ready to step out from behind the scenes and into a bigger role?
Email your CV and covering letter to: [email protected]