04/03/2026
The Importance of Using a Travel Agent ๐
On Saturday, the shocking turn of events in the Middle East turned the travel industry on it's head overnight ๐
I feel incredibly fortunate that none of my clients were travelling in, or transiting through, the area at the time.
However, I did have clients travelling to the UAE this Sunday. Fortunately for them, they had booked an ABTA/ATOL bonded package, with a tour operator, through me.
Saturday 1๏ธโฃ - I reached out to reassure them that I was aware of the situation, and was monitoring the response of the government and the travel industry.
Sunday 2๏ธโฃ - Following the publication of FCDO advice, I reached out again with my plan of action for them.
Monday 3๏ธโฃ - I contacted the tour operator to clarify their options. They were able to cancel their trip and receive a full refund.
Tuesday 4๏ธโฃ - Cancellation invoices received. I worked through the day on suggestions for a suitable replacement holiday. The EasyJet Sale ended at 11pm.....so I liaised with them all evening, finally making a booking at 10.55pm ๐
for a fab holiday to Agadir, Morocco ๐ฒ๐ฆ
Now all they have to do is look forward to their well-earned holiday....and best of all - they sorted the whole thing with me via Whatsapp.
No call centres. No waiting in line. No stress. Just solutions.
If you want to book with confidence, you know where to find me ๐