One Guest Hospitality Services

One Guest Hospitality Services We assist hospitality establishments to maintain consistency in their customer service by Exclusive Quality Assurance Couching Program

We assist hospitality establishments to maintain consistency in their customer service via our Guest Experience Management & Specialised Recruitment and Retention Programs

IDEA: Create a Hotel Easter Egg Hunt!Hide an Easter Egg in a random Guest Room...whoever finds it, gets a 2-for-1 drinks...
22/03/2018

IDEA: Create a Hotel Easter Egg Hunt!

Hide an Easter Egg in a random Guest Room...whoever finds it, gets a 2-for-1 drinks voucher? Free Starter/dessert with a meal? Free drink at the Bar?

Great opportunity to enhance your guest experience and get your guests to showcase your food online on social media...at no cost to you.

Start promoting this on Social Media from Monday 26th March...

West Midlands or nearby Hoteliers...I have launched the exciting new podcast "The One Guest Show" all about latest hospi...
22/03/2018

West Midlands or nearby Hoteliers...I have launched the exciting new podcast "The One Guest Show" all about latest hospitality new & trends and looking for a Hotel GENERAL MANAGER who would like to participate in our next episode...all about Artificial Intelligence in Hotels...
Please message me if you are interested :)

Great day today at The British Tourism and Travel Show 2018 😊 Chute did a great & interesting presentation on Social Med...
21/03/2018

Great day today at The British Tourism and Travel Show 2018 😊
Chute did a great & interesting presentation on Social Media, confirming that Instagram is now the ‘King of Platforms’ for visual brands for 2018
TOP TIP from today: 74% of young travellers DO NOT follow a brand online with the main reason (50%) being they think that content is too promotional.
DO NOT your product, SELL an idea of your product/ destination

Are you using a Messaging service alongside your social media marketing strategy, to enhance your guest experience?Hyatt...
19/03/2018

Are you using a Messaging service alongside your social media marketing strategy, to enhance your guest experience?

Hyatt hotels was the first to provide customer service through the Facebook Messenger platform following the launch of Facebook's Businesses on Messenger in 2015. Through the platform, Hyatt customer-service agents can help with bookings worldwide, and also respond to guest requests.

Message us now if you would like help to get started.

⚠️ Social Media Tip ⚠️Post More ImagesPhotos have shown to be the most popular type of social media content for engageme...
19/03/2018

⚠️ Social Media Tip ⚠️
Post More Images
Photos have shown to be the most popular type of social media content for engagement. They get...

- Most shares on Facebook
- Most retweets on Twitter
- Higher engagement on Instagram

The most evident example of the power of images for social media are sites like Instagram and Pinterest, which are primarily driven by images. In fact, Instagram has the most engagement of any social media channel. It’s not a coincidence that both Instagram and Pinterest were able to gain a lot of traction and see more success than other failed social networks

As a hotelier, you have the power to influence how a guest perceives your hotel via social media platforms. Be consisten...
15/03/2018

As a hotelier, you have the power to influence how a guest perceives your hotel via social media platforms. Be consistent, be current, be human & enhance your guest experience.

14/03/2018

Social Media Stats 2018...
- 80% of Instagram users follow at least 1 business
- Over 30% of Instagram users have purchased a product they discovered on Instagram
- 65% of the top performing branded posts on Instagram feature products

Twitter Analytics How it works & What you need to know.
13/03/2018

Twitter Analytics How it works & What you need to know.

Are you interested in learning how well you’re performing on Twitter? How many people are viewing your tweets? How many new followers you’ve gained? You can fin...

⚠️ Social Media Tip ⚠️Give reason why your guests should follow you on social media.Make It Special: Provide special dis...
12/03/2018

⚠️ Social Media Tip ⚠️
Give reason why your guests should follow you on social media.
Make It Special: Provide special discount codes ONLY on your social media channels
Make It Engaging: Give sneak peak at new menu items, engage with each customer, humanise your brand.

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Birmingham
B186DA

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