18/06/2026
If you have a urinary tract infection (also known as a UTI, Cystitis, a water infection) your local community pharmacy can help under the NHS Common Ailments Service.
If you’re female, aged 16 to 64 and think you have a UTI, a pharmacist can assess you and may be able to offer treatment.
The pharmacist will see you in a private room, assess your symptoms and provide antibiotics if they’re needed.
You don’t always need an appointment, but it’s best to call ahead to check a pharmacist is available. For more information and to see if your nearest pharmacy offers the service, visit the NHS 111 Wales website.
Please note that this service is not suitable for men, those under 16 or over 64, those with recurrent urinary tract infections (UTIs), or women who are pregnant or have symptoms or underlying medical conditions that may indicate a more complex infection. In these cases, there are additional factors that may complicate diagnosis and treatment. Therefore, it is recommended that care is provided by a trained prescriber, such as a prescribing pharmacist, advanced practice nurse, or GP.