30/10/2026
Customer service is closed for the foreseeable future lol
Only kidding. If you have read my recent posts on ordering parts, you will see it's getting more difficult to post items and guarantee a delivery day, the fact Xmas is coming this will be even more difficult. Please try to be patient.
As stated I post roughly 100 parcels weekly, between all the platforms I'm on selling items. So although you may think why is this taking so long etc, I sell on several Facebook groups, have roughly 400 adverts running weekly, and not just campervan parts, I sell parts for other vehicles, cars and 4x4 parts, garage supplies. I also sell on gumtree eBay and vinted, and personally through these groups also. And it's only me, no staff. And I've still to find time to break the vehicles in question to supply the parts. ( Taking too much on at a time people say, but I've always been the same )
Anyway please wait up to 2 weeks before contacting about parts not turning up, can take me a few days to get the items together, find appropriate packaging etc, and get them booked on for collection. All my items are securely marked to stop anyone claiming not fit for purpose, but if you have any queries once received then contact me and we can sort it out. I've been doing this job long enough to know all the excuses, heard them all before. Please allow me to solve any problems before you start trying to slate me all over the groups, because of any of this is seen by my many loyal customers that will send me it. You will be blocked from all the groups, because if your willing to waste my time when I'm trying to help, then you will do the same to another supplier, so I won't give you the chance.
If the item your ordering you need it urgently then this will need to be known before ordering, because if I know I cant send it out on time then I can give you other alternatives or suppliers that can help.
Some other parts suppliers on FB in the past have gave up due to the demands of customers, we don't do this job for the fun of it. I personally don't care if they all end up crushed, IL just move on to the next vehicle that people need parts for. Been a breaker for 30 years, the vehicles in demand always change, the customers change, their attitudes change, people that love their vehicles and gladly spend on them to keep them good, then move onto something else, and the new customers become the ones that get given a van for nothing and want to keep it on the road for pennies and don't want to spend. I'm fair on all my prices for whatever vehicle I do. My prices are final. Anyone with the attitude of can you do me a better deal, discount for buying 2 bulbs, oh I don't want to pay that. Then you know what you can do.
