08/03/2026
I always struggle to find the balance on social media between not appearing unprofessional whilst also trying to get across that when you book with me you are booking with a human who cares. I guess I struggle with that because I am human!
Today I’ve been enjoying puppy cuddles while looking after clients and this last week it has really hit home to me just how reassuring it is to my clients when they know me, trust me and can reach me on WhatsApp easily and quickly while they are travelling.
This week a lovely client was travelling alone with her child when their flight unfortunately got turned around and landed back at the departure airport. This was a very special birthday trip and activities were booked that couldn’t be changed and the client was of course, worried about missing them. The client whatsapped me at 7am and I immediately replied and we were then able to be in constant touch all day while I helped the client with a new flight and as they the arrived considerably later in resort then had been planned, I was able to arrange a private car transfer transfer to the client’s hotel at no extra cost to the client, which made everything just that little easier at the end of a very stressful day.
If you are my client, I can’t even explain just how much I’m invested in making your trip as amazing and stress free as I can!