18/02/2022
⚠️Our Control room is experiencing a high volume of calls as continues to be felt across our region.
We will prioritise those calls where life is at risk.
You can help us help you by making sure you know who to call.
• Fallen tree on a road, not endangering life - call local authority
• Fallen tree on a road, endangering life - call 999 and ask for fire and rescue service
• Fallen tree on own property, not endangering life - personal responsibility
• Fallen tree on own property, endangering life - dial 999 and ask for fire and rescue service
• Unsafe structure overhanging a public highway, endangering life - call 999 and ask for fire and rescue service
• Unsafe structure on own property, not endangering life - personal responsibility and stay clear until conditions improve
• Unsafe structure overhanging own property, endangering life - call 999 and ask for fire and rescue service
• General flooding - wait for water to subside. Call Floodline on 0345 988 1188
• Flooding with life risk - call 999 and ask for fire and rescue service
• Flooding affecting electrics - only if safe to do so, isolate electrics – if in any doubt contact the fire and rescue service on 999
IF IN DOUBT – CALL 999 IMMEDIATELY
For details ➡️ bit.ly/HIWFRSEunice