i-Purvey service is simplifying travel claims request, by deploying an AI-driven
solution to automatically initiate travel disruption claims on behalf of rail and airline
travellers, in the event of service disruption, thus, ensuring customers get their pay
out promptly. i-Purvey aims to deliver a solution to:
β’ Help establish trust and reliability amongst customers of rail and airline companies in the UK with an ambition to scale the service to Europe and North America + Canada
β’ Provide a transparent, efficient and easy way for passengers to automatically claim compensation for delays and cancellations.
β’ Enable a fully automated, transport compensation request service to reduce the stress encountered during transport disruption
β’ Provide excellent customer service and take care in all our dealings with our customers.
β’ A service for travel business, - a 'Bank to Bank' secure payment as a Payment Service Provider under PSD2, which will reduce the interchange fees (currently 0.30% + Β£0.05 of the value and capped at Β£5) charged by Visa and Mastercard for debit card transactions. Our ambition is that this fee reduction will eventually be passed on and reflected in the cost of travel to travellers.
