16/09/2026
Sometimes, even when you're travelling for yourself, you have to switch straight back into travel designer mode… 🌏
After six hours waiting at the airport, our flight home was cancelled and we were rebooked by BA for two days later, travelling via Miami. Rather than accept this, I knew exactly what to ask for and managed to get us onto a flight the following day via Charlotte instead.
But there was another important detail that could easily have been missed. As we were transiting through the USA, we needed an ESTA, something BA hadn't mentioned. I knew this from experience, but many travellers wouldn't. We met a family who had booked their holiday independently and were suddenly left to navigate everything themselves. Luckily, I was able to flag the ESTA requirement and they managed to get theirs approved in time, although ESTA applications can take up to 72 hours✈️
It's moments like this that work as reminders as to why booking with a personal travel designer matters, someone to organise your holiday with care. When the unexpected happens, you're not left trying to navigate airlines, paperwork and alternative arrangements on your own💛
My clients know that if something goes wrong while they're travelling, I'm always here to help, advise and find a solution...wherever they are in the world✨