The Retail Conference

The Retail Conference The Retail Conference is the UK's leading annual retail event encompassing networking, keynote speak

Retail Conferences 2018

Having produced our 10th annual Retail Conference in 2016 we decided it was time to review and refresh our format and approach. Taking attendee feedback into account, and especially after the Conference in 2017, we will be producing The Retail Customer Experience and Retail Operations Conference 2018

Our delegates feedback highlighted that in recent years most retail even

ts had focused on ecommerce, mcommerce, social media and digital/technology. Front line store operations, a critical component of the omni-channel customer experience, have become the poor-relative to conferences focused on 'exciting new developments'. With the ONS reporting that 80%+ of all retail sales are STILL served through stores (whether through traditional sales or click-and-collect), it seemed madness that there wasn't an event dedicated to retail operations and customer experience professionals. So, for the second time in 2018, we will be presenting a conference for all those who are responsible for ensuring that stores deliver a consistent, cohesive customer experience, appropriately representing their retail brand, in an efficient and profitable manner. You can find out more via http://www.retailconference.co.uk/
We look forward to meeting you there.

03/12/2020

Non-essential shops have reopened across England – but should we visit them? We asked experts to weigh up the pros and cons.

Calling all Lincoln BIG or Visit Lincoln members - this is an exciting FREE opportunity for all consumer facing business...
27/01/2020

Calling all Lincoln BIG or Visit Lincoln members - this is an exciting FREE opportunity for all consumer facing businesses (not just retailers) to develop their retail and digital skills with experts, on their own doorstep!

***Lincoln Retail and Digital Skills Workshop***
On 11th February 2020, consumer-facing businesses with Lincoln BIG or Visit Lincoln have the exciting opportunity to participate in a FREE workshop focusing on retail and digital skills!

Lincoln BIG are delighted to be able to introduce Clare Bailey, author of The Retail Champion – 10-steps to retail success, as the main speaker at their “Retail & Digital Skills” event, taking place on the evening of 11th February. Clare will deliver a fast-paced masterclass on her proven 10-steps to retail success methodology, including activities to help ALL local consumer facing businesses (not just our retailers), ensuring that everyone who attends benefits from ideas and inspiration, as well as tangible actions, to boost their business in 2020 and beyond.
In addition to Clare, we are also delighted to welcome Polly Barnfield OBE, founder of Maybe*, who is very much involved in the government’s “High Street Task Force” and will be giving attendees a taste of what they could look forward to should they participate in a full “Digital Skills” education programme. Polly will also use some real examples from Lincoln to illustrate what can be learned about the “mood” of potential customers when social media is monitored.
The evening is only possible with thanks to Lincoln BIG and also the generous support of British Independent Retailers Association - Bira (www.bira.co.uk) and Varistha Limited (www.varistha.co.uk) who will be present on the evening to chat about what they do.
So, if you would like to spend an evening improving your retail and digital skills, networking with other local businesses and meeting the sponsors who have made this event available FREE of charge, please register by entering your details on the Eventbrite link below

Venue - The Jackson Lecture Theatre, Minerva Building, University of Lincoln, Brayford Pool, Lincoln, LN6 7TS
Networking and refreshments will be held in the Atrium of the Minerva Building.

Agenda:
- 5pm - Arrival & refreshments from 5pm for 5:30pm – with thanks to Lincoln BIG
- 5:30pm - Welcome to the evening – Sarah Loftus, CEO, Lincoln BIG
- 5:35pm - Clare Bailey, The Retail Champion - 10-steps to retail success
- 6.50pm - Break - Comfort, Coffee and Questions
- 7.00 pm - Welcome to Polly Barnfield, an introduction to digital skills & social media monitoring with Maybe*
- 7.45pm - A final wrap up from the Lincoln BIG
- 8pm - Open networking, nibbles, drinks etc
- 9.30pm - Close

This opportunity has been brought to you by:
Lincoln Business Improvement Group (Lincoln BIG) aims to put Lincoln on the map as a retail and tourist destination. We aim to promote initiatives that encourage inter-trade between BID levy payers and help them to raise their profile locally and regionally. Lincoln BIG are supporting this initiative as it will help our levy payers to stand out in the retail arena.

Bira work as the voice of independent retail businesses, fighting for a level playing field for the independent sector. They influence media and challenge Government legislation with the sole aim of keeping our UK high streets diverse and lively. They provide support on key areas of strain like business rates, parking and staffing.
Bira utilises strength in numbers of thousands of independent retailers to negotiate special terms on key business outgoings like card processing, business banking, buying and many more. Questions or issues surrounding employment law, HR, health and safety, tax and VAT can be directed towards the legal advisors at Bira legal, which retailers have unlimited access to all included in the cost of membership.
Through access to discounts, preferential rates and support, retailers save far more than their membership fee improving their bottom line too!

Varistha provides affordable, user friendly ecommerce software that makes online sales easier and more profitable. Designed for independent retailers with big ambitions and limited time, it enables users to manage inventory and sales across multiple marketplaces , including Amazon and eBay, and in multiple currencies from a single dashboard. We also provide 24x7 technical support.

The Retail Champion, Clare Bailey (formerly Clare Rayner) is one of the most well-known and respected retail experts in the UK. With unrivalled knowledge on retail, high streets, and consumer matters, she offers unbiased, independent content - whether engaged as a professional speaker, for broadcast media, for a written feature or as a retail consultant. Since 2010, Clare has helped thousands of retailers through her books, retail training, and mentoring programmes.

Maybe* is the secret weapon that turns social media into an indispensable business tool for every organisation.
Proud to be part of the High Street Task Force.

Book your FREE place via
https://www.eventbrite.com/e/lincoln-retail-digital-skills-workshop-registration-88813943897

12/04/2019
13/09/2018

Digitising common operational checks come with phenomenal benefits, not to mention gaining the benefit of real-time insights and performance benchmarking.

13/09/2018

In this new article, Clare Bailey will take you through a very useful learning points for setting off a chain reaction of trust.

31/01/2018
15/11/2017

Sign up to Amazon Prime for unlimited One-Day Delivery. Low prices at Amazon on digital cameras, MP3, sports, books, music, DVDs, video games, home & garden and much more.

08/11/2017

Clare Bailey talks to presenter, Celebrity Chef Simon Rimmer, to give her views on why shopping centres are dedicating more and more space to restaurants

10/10/2017

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