05/11/2026
✈️ How I work on your enquiry… and why there's so much more to it than just booking a holiday. ✈️
Ever wondered what actually happens behind the scenes when you send me a holiday enquiry?
Well, this is just a little insight into the time, research, knowledge and personal attention that goes into every single enquiry I receive.
It starts with a conversation. I want to understand you, what you love, what you're looking for and, just as importantly, what you don't want.
Then the real work begins…
🔎 Researching destinations, hotels, flights, routes, reviews and experiences.
🌍 Contacting my specialist suppliers to explore options and opportunities.
📋 Comparing, planning, organising and pulling all the little details together.
💻 Preparing your personalised quote and talking you through it face to face.
🏨 Making special requests and ensuring those extra touches are considered.
And that's all before your holiday is even booked!
Once you've booked, my job certainly doesn't stop. There's paperwork, payments, confirmations, tickets, pre-departure checks, hotel requests, questions, queries and all the little things that help make your holiday run smoothly.
I'm there throughout the whole journey:
❤️ Before you travel.
❤️ While you're away.
❤️ And when you arrive home.
From a WhatsApp check-in while you're on holiday to a welcome-home phone call, I want you to know that you've got someone in your corner.
Every enquiry takes time. Every itinerary takes thought. Every holiday deserves attention to detail.
Some enquiries take a few hours of research, others take days of planning, multiple suppliers, different destinations, flights, hotels, transfers, excursions and lots of coordination.
I absolutely LOVE the complex ones (you know me… Queen of Complex! 😂), but whether it's a simple beach escape or a once-in-a-lifetime multi-centre adventure, I give every enquiry the same care and attention.
This is why I don't just send out endless lists of prices. I take the time to understand what you want and put together something that's right for you.
I'm not a booking website, a call centre or a chatbot. I'm your personal travel consultant, backed by the knowledge, support and buying power of Not Just Travel.
One little thing I'd also love people to understand is that, as a travel consultant, I don't get paid simply for putting a quote together or even when a booking is confirmed. My commission is only paid once my clients have actually travelled.
That means all the time spent researching, contacting suppliers, comparing options, building itineraries and answering questions beforehand is an investment of my time, with no guarantee of a booking.
I'm absolutely happy to help, advise and explore possibilities, but I'm not a search engine where you can simply collect endless prices and options. I'm providing a personal, professional service, backed by knowledge, experience and hours of work behind the scenes.
So, when I've put the time and effort into creating your perfect holiday, I really do appreciate you booking through me and allowing me to look after you from start to finish. ❤️
Travel tailored to you. From the first conversation to the welcome-home call.
So next time you enquire about a holiday, remember there's a whole lot happening behind the scenes to make your dream trip a reality. ❤️
Thank you to everyone who trusts me with their holidays, honeymoons and bucket-list adventures. It really does mean a lot.
Lynsey x
Bowerman Travel | Not Just Travel
