04/11/2026
Important Warning.
It has come to our attention that there has been a security breach involving Supercontrol, our booking service provider. Here is a statement from them:
IMPORTANT MESSAGE FROM SUPERCONTROL
We are contacting you to advise of fraudulent communications being sent to guests regarding their reservations.
Malicious actors are using WhatsApp, email, and potentially text messages to impersonate legitimate booking communications, often creating a sense of urgency to obtain personal or payment information.
We understand this activity is affecting multiple owners and property management companies and is not isolated to your reservations.
We have taken steps to contain the issue and are continuing to investigate and implement protective measures.
Guests should exercise caution regarding any suspicious links, messages or payment requests that are not provided through a trusted channel. We are treating this matter as a priority and will provide necessary updates when we can.
Kind regards,
SuperControl
If you have any questions about correspondence relating to your booking, please get in touch with us directly. We’re happy to help with any queries and to reassure you ahead of your holiday in Norfolk.