10/09/2026
Seeing all the flight cancellations and air traffic control chaos across social media lately has been awful to watch. It’s stressful enough reading about it, let alone being stuck in an airport terminal with tired kids and zero answers. ✈️🤦♀️
Even when people think they’ve booked a "protected" package online, they often find out the hard way that when things go wrong, they’re completely on their own.
The honest truth is this: the amount of human interaction you have when booking your holiday is the exact amount of human interaction you’ll get when things go sideways.
If you booked with a faceless website or an app, you’re usually left with:
An unhelpful automated chatbot 🤖
Hours on hold listening to hold music
Trying to rebook flights and hotels on your phone while sitting on the airport floor
When you book with an independent travel agent like me, you only ever have one person to speak to: me.
While so many travellers were stranded in queues this week, my clients didn’t have to panic. I was already working behind the scenes, tracking flights, sorting alternative connections, rearranging private transfers, and liaising directly with hotels. Not one of my clients was left stranded, and not one of them felt alone.
You work hard for your holidays, and peace of mind shouldn’t be an optional extra.
Before you hit "book" on that next DIY trip or online deal, give me a shout first. Having a real person in your corner makes all the difference.
Pop me a DM or email [email protected] and let's get you looked after properly. 📲