04/11/2024
Responsibilities
Customer Relationship Management: Provide support to customers through online platforms, answer their questions, and understand their needs.
Marketing and Promotion: Promote tour packages using social media, email, and other digital marketing tools.
Reservation Management: Process customer reservations accurately and in a timely manner.
Market Research: Monitor industry trends, conduct competitor analyses, and evaluate market opportunities.
Customer Feedback: Gather customer feedback and use this data to improve service quality.
Teamwork: Collaborate with other departments, such as communicating with tour operators to ensure smooth ex*****on of tours.
Qualifications
Requested Languages: and one of the following languages , or
Communication Skills: Excellent verbal and written communication skills, capable of effectively interacting with customers.
Customer Focus: Ability to understand customer needs and prioritize customer satisfaction.
Sales Experience: Preferably at least 1-2 years of experience in retail or a similar sales field.
Goal Orientation: Highly motivated to achieve sales targets, results-driven.
Teamwork: Able to work harmoniously within a team and open to collaboration.
Problem-Solving Skills: Capable of quickly and effectively finding solutions to encountered problems.
Product Knowledge: In-depth knowledge of the products being sold and the ability to convey this information to customers.
Time Management: Ability to prioritize tasks and manage time effectively.
Contact Us:
Don’t hesitate to reach out for more information about the position or to apply. You can contact us using the details below:
📧 Email: [email protected]
📞 Phone: +40 740 295 207
🌐 Website: https://www.deaholidays.ro
We look forward to see you on our team.