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06/05/2025
No refund from Eir.
My broadband cable was still intact after storm Eowyn on the 24th of January 2025, and remain so until it was cut by worker to get a large vehicle down the road .
Contacted Eir for a refund ,our line was not restored for nearly 2 months as they had to wait for a new cable .
They said the most they could give me was 30 euros as it was an act of God which it clearly wasn’t.
Not to mention that we run a home office and had to organise and paid for another mobile service .
In the two months which we were without service they charged us the full 2 months even thou they knew we had no service
