12/05/2022
Visa Consultant - The Visa Central- TSI
Kandy.
ROLE AND RESPONSIBILITIES
• Working directly with high-value customers to assist with completion of visa applications, processing of documents, and certification of documents
• Assisting with time-bound visa applicants
• Processing applications and data entry
• Dispatch of some applications for delivery to the relevant Embassies or Consulates
• Scanning and uploading of documentation
• Tracking of passports
• Handling customer queries in person, by email and on the telephone
• Fee collection and cash handling
• The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
• Key skills include customer service for high-end clients, high-speed and high-quality data entry, and IT familiarity with software programs, as well as interest in international travel processes, efficiency and attention to detail
EXPERIENCE/QUALIFICATIONS REQUIRED:
• Excellent written & verbal communication skills with professional demeanor
• Excellent command of English is required, Ability to converse in Sinhala and Tamil is a plus.
• Minimum education: HND or Higher
• Good knowledge of Microsoft Office packages
• A good attention to detail and high level of accuracy under tight timelines
• A proactive ‘can-do’ attitude
• Ability to begin work between 8:00am – 6:00pm
• Flexible / ready and willing to work additional hours, if needed
• Availability to begin in as soon as possible
Send your CV to [email protected]
