04/02/2025
โถ๏ธ What Companies Wish You Knew About Feedback โ๏ธ
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Weโve all been there - you buy something, try a service, and things either go great or... not so much.
So you leave a review or file a complaint, hoping it makes a difference.
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But have you ever thought about how companies actually see your feedback?
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๐ Hereโs the thing: businesses WANT feedback. But there are a few things they wish more people knew.
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๐น Saying โTerrible serviceโ doesnโt help as much as you think. Frustration is understandable, but specific details are what actually lead to change. What went wrong? How could it have been better? The more constructive, the more useful.
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๐น They do read your reviews - even if they donโt reply. Some brands respond publicly, some handle things internally, but most take customer feedback seriously. Your voice isnโt just floating into the void.
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๐น Not all feedback has to be negative. Companies appreciate hearing what they did right, too. If you had a great experience, letting them know increases the chances that theyโll keep doing things that way.
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So, next time you leave a review, think about how it can actually help - not just you but other customers and even the business itself.
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Whatโs the most useful feedback youโve ever given or received? Letโs talk in the comments! ๐