Kay, the owner and manager of Kay Tours, was born and grew up in Berlin, Germany and has lived in Playa del Carmen since 2012.
During his time in the Riviera Maya Kay worked for some of the biggest tour operators in the area. He quickly noticed a pattern of behaviour with the main issue being that they just don;t really care about customer services and ensuring each guest is satisfied.
This is why Kay Tours was born. An independent private tour company in Playa del Carmen, where each tour is customized to ensure all guests have the best possible experience with us.
Kay and his team are devoted to providing greater care and attention in crafting memorable and personalized tours. This dedication to customer care has paid off as Kay Tours is now one of the region’s leading tour operators.
We provide unique private excursions with customised itineraries designed to suit the needs and desires of the particular group. One of our professional tour guides will pick you up at your hotel in one of our air conditioned mini vans and take you on a Playa del Carmen tour you won’t forget.
Read our mission statement
Don’t settle for anything less than the best on your vacation, let Kay and his team show you the top Riviera Maya excursions. From private tours to Chichen Itza to small group tours to Puerto Morelos, we can even custom make a tour for you if you don’t see it on our website.
The staff at Kay Tours are skillful, versatile, and knowledgeable about whichever site you will be visiting. Our entire team is bilingual with many years of experience working in the Riviera Maya area. This means from us, you will receive the highest quality of service from the planning stages right through until the day of your tour.
Kay Tours offers an exciting and diverse array of tour packages that encompass some of the region’s top highlights. Visitors can delve into captivating ancient ruins, bask on the sun-soaked beaches of a desert island, or enjoy a thrilling outdoor adventure on land or in the water.
Alongside the spectacular array of activities, the company boasts an unparalleled commitment to providing guests with a smooth and relaxing day trip.
The team offers hotel transportation from several destinations on the Riviera, including Cancun, Playa del Carmen, and Tulum, for guest’s ease and convenience.
At Kay Tours Playa del Carmen our guiding principle is always to make your day with us the best day of your vacation.
With the best wishes from all of us at Kay Tours for many occasions of enjoyable touring.