10/06/2026
--Canada Post parcel volumes decline 17.2% in Q1--
Canada Post recorded a 17.2% decline in parcel volumes during the first quarter, contributing to a pre-tax loss of US$147.5 million. The decline was largely driven by ongoing labor disputes and customer migration to alternative carriers amid concerns over service disruptions.
Following the ratification of a new labor agreement, Canada Post aims to rebuild customer confidence and focus on growing its parcel business. Planned initiatives include expanding weekend delivery, improving e-commerce return services, enhancing next-day delivery capabilities, and modernizing pricing strategies.
Despite the challenges, Canada Post's express delivery subsidiary, Purolator, remained profitable, reporting a pre-tax profit of US$16.5 million.
Industry Impact: The results highlight the importance of service reliability and labor stability in the parcel delivery sector, as shippers increasingly shift to alternative providers when facing uncertainty.
(source: https://www.freightwaves.com/postalmag/postal-news/canada-post-parcel-volumes-decline-17-2-in-q1)