Our Story
HWAJING TRAVEL & TOURS SDN. BHD. (186402-T) is a Malaysia-registered Company with its head office in Kuala Lumpur. was incorporated in 7th September 1989 and obtained the travel and tours operating license from Ministry of Tourism (License no: TDC KKKP/PL 1683).It is principally engaged in the business as travel agents. Due to rapid growth and development of the tourism industry, Hwajing Travel has set up branches in Ipoh , Jahore Baru and Penang for the convenience of our customers in the region.
In July 2001,the new owner took over the management and went through a corporate restructuring exercise. He re-positioned the business focus through analysis of the Company’s strength and weaknesses in Low Cost Carriage (LCC) packages and as a wholesaler to market and develop best value for cruise packages to Star Cruises. From that onwards, the Company was able to excel the business to the peak due to its market niche in the travel and tours industry in South East Asia.
At Hwajing Travel & Tours Sdn. Bhd, we offer best rates with guaranteed quality service. We will serve to exceed our clients' expectations which give us the real satisfaction. At Hwajing, we enchant travelers with unforgettable travel experience. Customers have lots of choices such as Ggogo (Trade Mark) packages, activities and cities to choose from. These packages are best choice and also value for the money.With our tagline 'More holidays all the way!', Hwajing's philosophy of low fares, easy traveling and convenient, is aimed at making vacation holiday affordable for everyone.Customer care is Hwajing Travel's top priority and Hwajing commits to fulfill this service. Therefore, we provide a friendly website for customer convenience.Consequently, we are the leading Low Fare Vacations and Cruise Holidays Operators. These Low Fare Vacations concept is an alternative form of travel. It is convenient and affordable traveling package to cater for middle and low range of markets. It adapts the concept of low fare no frills which minimize costs.
To maintain the highest ethics in the travel industry, Hwajing Travel & Tours is committed to uphold the principles set by MATTA (Malaysia Association of Tour and Travel Agents) and MCTA (Malaysia Chinese Tourism Association). We are also recognized and appointed by Star Cruise as Preferred Sales Agent.
Since its establishment in 1989, Hwajing Travel has qualified and well-motivated personnel who are willing to work hard to achieve the clients' satisfactions.
Every staff at Hwajing takes pride in his or her commitment to deliver the best travel-related services and makes it his or her obligation to offer clients the best selection in terms of costs and routings while at the same time ensuring trouble- and worry-free local or international ventures.
MILESTONES IN THE GROWTH OF HWAJING TRAVEL AND TOURS
1989 Incorporated in 7th September 1989
Obtained the travel and tours operating license from Ministry of Tourism (License no: TDC KKKP/PL 1683).
2001 Undergone Corporate Restructuring Exercise
2002 Opening of Ipoh Branch
2004 Opening of Penang Branch
Business of the Year Award 2004 Malaysia.
2005 Achieve ISO 9001: 2000
2006 Awarded the franchising license by the Ministry of Entrepreneur And Cooperation of Malaysia.
2007 First travel agent launched the Tour Fare Protection
2009 First travel agent launched the H1N1 coverage to all customers.
2010 Opening of Johor Bahru Branch
HWAJING'S VALUES
We make the low fare model possible through the implementation of the key strategies of :
"Reliable Enough Product At Low Enough Price".
Despite the historical event of 911 in year 2002, SARS in year 2003 and H1N1 in year 2008 that had dampened greatly on the tourism industry, we are able to achieve this result in such as a short span of horizon is due to the followings factors:
1. Market remodeled to low cost carrier since 2002.
2. We stay focus on F.I.T market.
3. Stimulate demand by offering lower tour fare.
4. Comprehensive distribution channel.
5. Develop various products and services while maintaining simplicity.
6. Transparency in decision-making.
7. We can maintain a lower staff operating cost
8. Adopt best management practices i.e. ISO 9001: 2000 certified and supported by a caring and attentive team of professionals and office staff.
9. Good relationship and creditability with suppliers and customers.
10. Full commitment from the shareholders and also the staff.
