01/12/2015
flyafrica.com would like to assure all passengers that we are working tirelessly to resume operations as speedily as possible and remain positive this will be accomplished soon.
Should your flight be cancelled you will be notified accordingly. Passengers booked on www.flyafrica.com via our Call Centre or a Sales Office will be notified of the cancellation of their flight via email and/or sms. Travel agents with clients booked through their reservation systems on flyafrica.com will be notified of the cancellation with an update in their client’s reservation. To call a flyafrica.com sales representative please use one of the following numbers +27 10 100 3540, +263 86 770 00312, or +264 83 330 0370.
All flyafrica.com passengers impacted by these flight cancellations will be offered a refund for their cancelled flight in the original form of payment.
Passengers who have had their flights cancelled are asked to submit a refund request online; http://flyafrica.com/en/main-menu-bar/contact-us. Passengers booked through their travel agent are asked to submit their refund request directly with their travel agent.
