Puzzel

Puzzel When every moment matters Puzzel is the leading European provider of cloud contact centre solutions. For more information, visit www.puzzel.com.

Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose wh

en, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters.

We're excited to be back at Call & Contact Centre Expo UK next week, showcasing the latest advancements in AI-driven cus...
20/11/2024

We're excited to be back at Call & Contact Centre Expo UK next week, showcasing the latest advancements in AI-driven customer experience!

Drop by and see us on stand CC-H20, or book some time in advance to meet with one of our experts!

Book here: https://eu1.hubs.ly/H0dS3VY0

We look forward to welcoming you and exploring how Puzzel can elevate your CX to new heights!

06/08/2024

🚀 Exciting News! 🚀

We are thrilled to announce that Puzzel will acquire SupWiz, a leading innovator in AI and chatbot technology. This acquisition marks a significant milestone in our journey to enhance our technological capabilities and offerings.

SupWiz brings an extensive array of technology features built into their enterprise-grade platform. This acquisition will seamlessly integrate into our current offerings, enhancing our ability to deliver advanced, efficient, and personalized customer interactions.

Stay tuned for more updates as we embark on this exciting new chapter together!

Read more: https://eu1.hubs.ly/H0bzy_M0

Adresse

Fredrik Selmers Vei 3
Oslo
0663

Åpningstider

Mandag 09:00 - 16:00
Tirsdag 09:00 - 16:00
Onsdag 09:00 - 16:00
Torsdag 09:00 - 16:00
Fredag 09:00 - 16:00

Telefon

+443333000066

Nettsted

Varslinger

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Our Story

Puzzel builds on 20 years of experience in developing innovative and reliable solutions for customer dialogue. We were among the first to develop a cloud-based contact center and have now expanded our solution to include a completely new customer contact platform with unique integration options and payment solutions. The puzzle can be customised to be used by anywhere from one to several thousand users - who can sit anywhere and work on any kind of device - and can seamlessly integrate with multiple applications to meet our customers' every need in today's multi-channel and mobile environments. Puzzle is one of a few multi-channel contact center solutions that brings together all the elements needed to respond to phones, emails, web chat inquiries and payment questions in one application. Puzzel has over 130 employees with a passion for innovative customer dialogue solutions for contact centers and mobile environments.