We use Facebook celebrate and discuss luxury travel and unite our community of past, present and future guests in a warm and inviting digital community. It is our aim to facilitate a forum where consumers can learn about luxury travel, learn about our tours and gather enough information to confidently choose Scenic as their preferred luxury travel provider. We welcome our community members to enga
ge in conversation with us and their peers in our community; however we recommend that we be made aware of serious matters or complaints via traditional communication channels such as telephone or email. This will help us address such matters as quickly as possible. For all new customer service enquiries:
The fastest way to have a customer service enquiry resolved is via our telephone customer service centre which can be reached by calling 0800 441 611 or by emailing [email protected]
If you are contacting us regarding an existing customer service case:
We are responding as quickly as possible to all customer service cases from Facebook, Twitter and written correspondence. We will attend to all customer service issues regardless of their size or complexity. If you have contacted us via any of the channels mentioned above, we will contact you to discuss your enquiry as soon as possible, even if numerous days have lapsed. If you have any questions at any time, please contact us on 0800 441 611. We welcome all to join our Facebook, Twitter and Instagram profiles. Our global websites:
Australia: https://www.scenic.com.au
New Zealand: https://www.scenicnz.com
United Kingdom: https://www.scenic.co.uk
Canada: https://www.scenic.ca
United States: https://www.scenicusa.com