05/07/2023
RED ALERT ON AIRLINES OVERBOOKING FLIGHTS
Due to Airlines within UK and Europe CONTINUING overbooking their flights.
We are required to notify our clients the following:
In quite a few instances this year, I have had colleagues, and my clients checked in at a UK OR European Airport
and the check in staff have advised the client that YOUR AGENT HAS BOOKED A STANDBY TICKET. We as Travel Agents can not issue standby tickets. You must stand your ground at check-in. Make sure you get the full name of the person at check that advises you this information, date time, and inform us, so we can then go to our airline representatives, to get this stopped! Unfortunately this has been stressful for our customers, and ourselves, when airline CHECK-IN staff are being so dishonest!
If you can please make sure you check in online before you arrive at the airport, with the airline you are flying with.
Prepay for your seats.
The airlines that have been the problem so far is Air Europa, British Airways and KLM - Royal Dutch Airlines.