16/06/2026
My First Classroom✈️🌍
Growing up in the business founded by my mother, Haphiza, gave me a front-row seat not only to the excitement of travel but also to the hard work that made it possible. I watched the industry evolve and learned the importance of evolving with it by finding new opportunities, tapping into new markets, 24/7 client check ins and always putting clients first.
My lessons started with answering phones, weekly visits to B.W.I.A’s office (now CAL), assisting customers, filing paperwork, sweeping floors, and helping wherever I was needed. I learned how airline tickets were manually issued using ticketing machines and airline plates, worked on typewriters before computers became the norm, and later used reservation systems where flight information appeared in green text against a black screen.
Some of my most treasured memories are of sitting on the floor as a child spending hours immersed in travel and geographic magazines. Those pages introduced me to cultures, traditions, landmarks, languages, and ways of life from around the world. They fueled a curiosity that no mainstream classroom alone could provide.
The greatest privilege, however, was learning from my mother. She taught me that travel is ultimately a people business, one built on trust, service, going the extra mile to make clients travel dreams come true.
Informal learning was just as important as the formal qualifications. That is why earning my IATA diploma was so meaningful. It complemented practical experience gained and reinforced the value of continuous learning.
Looking back, I am grateful for every lesson learned through study, service and by observing a remarkable woman build and grow a business with vision and determination.
Forever grateful to uncle Shareed (from Shareed’s travel) who taught me the ropes as a child and our clients, from all walks of life, who became our friends like family over the years to date.
