04/06/2025
Travel agencies are proud partners in nation-building through tourism growth and job creation. We stand united for integrity, consumer protection, and professional service, and we ask that our contributions to the travel and tourism industry be recognized and respected.
OFFICIAL STATEMENT
From the Philippine Travel and Tourism Stakeholders
We express our deep concern over Transportation Secretary Dizonโs recent remarks advising the public to purchase airline tickets only through direct airline channels.
While we recognize the governmentโs intent to protect consumers and streamline travel experiences, this blanket statement risks undermining the vital role of legitimate, accredited travel agencies, which offer expert advice, visa and documentation assistance, emergency support, and personalized services that airline websites alone cannot provide.
Our member agencies have long-standing partnerships with both local and international carriers and comply with industry standards set by IATA, DOT, and the Civil Aeronautics Board. We help manage complex travel needs for corporate clients, OFWs, senior citizens, leisure travelers, and religious groupsโmany of whom benefit from the accessibility, accountability, and human support our services provide.
We urge the Department of Transportation to engage in collaborative dialogue with the travel industry to promote safe, informed, and accessible travel for all Filipinosโregardless of their chosen booking channel.
Travel agencies are proud partners in nation-building through tourism growth and job creation. We stand united for integrity, consumer protection, and professional service, and we ask that our contributions to the travel and tourism industry be recognized and respected.
