22/04/2019
CEBU PACIFIC ADVISORY #5
April 23, 2019 (as of 12:30pm)
Following the notice released by the Civil Aviation Authority of the Philippines (CAAP) temporarily closing the runway at the Clark International Airport until tomorrow, April 24, 2019, the following Cebu Pacific flights have been cancelled:
April 23, 2019
• 5J 120 Clark-Hong Kong
• 5J 121 Hong Kong-Clark
• 5J 609 Clark-Cebu
• 5J 608 Cebu-Clark
• 5J 370 Clark-Macau
April 24, 2019
• 5J 371 Macau-Clark
• 5J 607 Clark-Cebu
• 5J 606 Cebu-Clark
• 5J 150 Clark-Hong Kong
• 5J 149 Hong Kong-Clark
• 5J 613 Clark-Bohol (Tagbilaran)
• 5J 614 Bohol (Tagbilaran)-Clark
• 5J 913 Clark-Caticlan (Boracay)
• 5J 914 Caticlan (Boracay)-Clark
• 5J 537 Clark-Singapore
• 5J 538 Singapore-Clark
• 5J 985 Clark-Davao
• 5J 986 Davao-Clark
Passengers on these cancelled flights may take any of the following options:
1. Rebook their flights for travel within 30 days from original departure date, free of charge;
2. Get a full refund;
3. Place the full cost of the ticket in a Travel Fund;
4. Re-route to or from Manila for travel within 30 days, subject to availability of seats.
Affected passengers will be notified via email or text message. They may manage their own booking through the “Manage Booking” section of the Cebu Pacific website (www.cebupacificair.com).
We are cooperating with the Clark International Airport authorities and are ready to extend any help they may need.
We will provide updated information through our website as well as our official Facebook (facebook.com/cebupacificair) and Twitter () accounts.
For real-time flight status updates, visit https://www.cebupacificair.com/en-us/pages/flight-status
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CEBU PACIFIC ADVISORY #4
April 22, 2019 (as of 8:45pm)
Diverted Singapore-Clark flight
Cebu Pacific flight 5J 538 (Singapore to Clark) was diverted to the Ninoy International Airport in Manila.The flight was diverted due to damage caused by the at the Clark International Airport.
The flight landed safely in NAIA Terminal 3 at 8:15pm. All passengers will be bussed to Clark this evening.
Passengers on cancelled flights at the Clark International Airport can ride these buses to the NAIA Terminal 3 and opt to fly out on Cebu Pacific flights from Manila.
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CEBU PACIFIC ADVISORY #3
April 22, 2019 (as of 7:30pm)
Following damage sustained from this afternoon’s by the Clark International Airport terminal building, the following Cebu Pacific flights scheduled for TOMORROW, April 23 have been cancelled:
5J 607 Clark-Cebu
5J 606 Cebu-Clark
5J 613 Clark-Bohol (Tagbilaran)
5J 614 Bohol (Tagbilaran)-Clark
5J 913 Clark-Caticlan (Boracay)
5J 914 Caticlan (Boracay)-Clark
5J 537 Clark-Singapore
5J 150 Clark-Hong Kong
5J 149 Hong Kong-Clark
5J 538 Singapore-Clark
5J 985 Clark-Davao
5J 986 Davao-Clark
Passengers on these cancelled flights may take any of the following options:
1. Rebook their flights for travel within 30 days from original departure date, free of charge
2. Get a full refund
3. Place the full cost of the ticket in a Travel Fund
4. Re-route to or from Manila, subject to availability of seats
Affected passengers will be notified via email or text message. They may manage their own booking through the “Manage Booking” section of the Cebu Pacific website (www.cebupacificair.com).
We will provide updated information through our website as well as our official Facebook (facebook.com/cebupacificair) and Twitter () accounts.
For real-time flight status updates, visit https://www.cebupacificair.com/en-us/pages/flight-status
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CEBU PACIFIC ADVISORY #2
April 22, 2019 (as of 6:45pm)
As a pre-emptive measure following the that struck Luzon this afternoon, the following Cebu Pacific flights scheduled for this evening have been cancelled:
5J 120 Clark-Hong Kong
5J 121 Hong Kong-Clark
5J 370 Clark-Macau
5J 371 Macau-Clark
5J 608 Clark-Cebu
5J 609 Cebu-Clark
Passengers on these cancelled flights may take any of the following options:
1. Rebook their flights for travel within 30 days from original departure date, free of charge
2. Get a full refund
3. Place the full cost of the ticket in a Travel Fund
4. Re-route to flights to Clark, Hong Kong or Cebu via Manila
Affected passengers will be notified via email or text message. They may manage their own booking through the “Manage Booking” section of the Cebu Pacific website (www.cebupacificair.com).
We will provide updated information through our website as well as our official Facebook (facebook.com/cebupacificair) and Twitter () accounts.
For real-time flight status updates, visit https://www.cebupacificair.com/en-us/pages/flight-status
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CEBU PACIFIC ADVISORY
April 22, 2019 (as of 6:20pm)
We are assessing the potential impact to our operations of the earthquake that struck Luzon this afternoon. We advise passengers with flights this evening to please stand-by for updates.
For flight info, visit https://www.cebupacificair.com/en-us-pages-flight-status
