29/03/2021
🛩 Advisory #165
MANILA FLIGHTS TO CONTINUE DURING ECQ PERIOD, SUBJECT TO PROTOCOLS
International and domestic flights to and from MANILA shall continue operating during the newly imposed Enhanced Community Quarantine (ECQ) period from March 29 to April 4, 2021, subject to travel protocols set by the Philippine Department of Transportation (DOTr).
INTERNATIONAL FLIGHTS:
- Arrivals at Manila’s Ninoy Aquino International Airport (NAIA) continue to be limited to a maximum of 1,500 passengers per day for all airlines combined.
- As a result, airlines are compelled to cancel some flights, and/or re-route some to land in Cebu or Clark instead, to ensure that they stay within the limits. Please check regularly for updates on daily flight operations.
DOMESTIC FLIGHTS:
- Domestic flights to and from Manila may continue to operate subject to compliance with any restrictions on flight frequencies or capacity that may be imposed by each Local Government Unit (LGU) of the concerned destination cities.
- Domestic travel to and from Manila shall be limited to essential travelers (LSIs) and Authorized Persons Outside of their Residences, namely:
1. health/emergency frontline services personnel
2. government officials and frontline personnel
3. duly-authorized humanitarian assistance actors
4. persons traveling for medical/humanitarian reasons
5. persons going to the airport for travel abroad
6. persons crossing zones for work or business permitted in the zone of destination, and going back home.
7. returning or repatriated OFWs and other Overseas Filipinos (OFs) returning to their places of residence
In line with the DOTr guidelines, airlines shall strictly adhere to the health and safety protocols established by the government authorities.
OPTIONS FOR OUR PASSENGERS:
Should your flight be canceled due to the above restrictions and limitations, you may:
1. Convert your ticket to a Travel Voucher (request until June 30, 2021);
2. Avail of unlimited rebooking (no rebooking fee) until December 31, 2021. If you will be completing your travel in the same booking class by June 30, 2021 (or ticket validity, whichever comes first), there will be no fare difference charge;
3. Refund your ticket without penalties.
You may request any of the options via the myPAL Request Hub at https://mypal.vip/url/RequestHub.
If your flight is not affected by cancellations or travel ban, you can make voluntary changes to your flight following the new No-Worry Flight Fare Brand. All changes shall be made within ticket validity and applicable change fees shall be assessed on the fare conditions of the route. Please visit https://bit.ly/PALPassengerOptions
This is an evolving situation. We shall provide updates, as needed, via our PAL page and website www.philippineairlines.com.
