14/12/2020
Here are some reasons why booking your flight/travel with a Travel Agent/Agency is best.
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Online travel agencies show you the best price at the time you are searching. However, these prices can fluctuate daily and even hourly. Prices can even change based on which device you are searching on. Additionally, have you ever found a great deal through an OTA only to go through the booking process to find hidden fees and taxes tacked on at the end? A little deceiving in our opinion.
A traditional travel agent is always looking to get you the right price and will do all of the necessary research to determine if it is actually the best deal. In addition, traditional travel agents have access to exclusive deals and offers that are not available online. The price you are quoted is the price you will pay and you can be 100% confident that youβre getting a great deal.
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Sure, you can get your flight, hotel and rental car through an OTA but thatβs really all they can provide. A traditional travel agent can do all of that plus customize your entire trip for you from start to finish. Want to take a client on a sightseeing tour in China? What about a cooking class in Italy? A travel agent will have a recommendation for you or find someone who does. They will fully customize your itinerary down to the last detail so you donβt have to lift a finger.
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OTAs are not known for their customer service. In fact, many have terrible reviews criticizing this part of their business. Along with recommendations and customized service, a traditional travel agent is available as needed to answer questions before, during and after your trip. No robots or automated responses.
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Airlines, hotels and car rental companies pay a huge fee to OTAs, which means less money in their pocket when you book through one. Why would they be inclined to give an upgrade to someone who is essentially making them less money? With a traditional travel agency that books thousands of clients each year and remains loyal to certain airlines, hotel and car rental companies, we can guarantee that you will be working with an agent skilled in getting special services, perks and upgrades that you wonβt be able to get by booking on your own.
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When you are traveling and something goes wrong, you need immediate service, especially if youβre trying to make it to an important business meeting. Instead of talking to a robot or waiting on hold for hours with an OTA, when you work with a travel management company youβll be put in contact with a real person within minutes, no matter the day or time.