WLZ Travel & Tours

08/02/2024

01/09/2022

17/09/2020

From: CEBU PACIFIC

Refund Update
As of Sept 17, 2020

As many know, the tourism and aviation industries have been among the worst hit by COVID-19 and currently, Cebu Pacific is only able to operate 10% of its pre-COVID network.

Since the start of this pandemic, we have received an unprecedented number of refund requests due to the flight cancellations brought about by the lockdown. Our refund process then was originally not designed to handle this volume of requests, and this resulted in a backlog. We have since then revamped our procedures in order to address this.

To date, we have refunded over PHP 2.4 billion booking cancellations related to COVID-19, equivalent to 50% of refund requests received. We remain committed to our customers to complete pending refunds, and will update them once these have been processed. We are currently halfway through refund requests filed last April.

We understand how challenging this whole situation is, and we sincerely apologize for the delay. We thank our guests for their patience and understanding as we continue to enhance our processes for this to be resolved soonest.

25/05/2020

SA MGA MAGTATRAVEL for
DOMESTIC Flight..Please Kindly Read..

Saan po ba kukunin ang Travel pass/Medical certificate o certificate clearance?
SAGOT: Sa BARANGAY..

TANONG: May Bayad po ba?
SAGOT: Wala Libre lang po...

San naman po kukunin Ang HEALTH DECLARATION at PASSENGER LOCATOR?
SAGOT: Parehong sa Airport po ito kukunin.
(May mga mag aassist po sa inyo na mga personnel sa airport)

Please see below IMPORTANT REMINDER's❗ | FLIGHT STATUS IN PHILIPPINES

Travel Documents required for travel ▶️ Domestic Flight ( Affected by ECQ ) source: DOTr guidelines
▶️ Valid ID's
▶️ Confirmed Flight Ticket
▶️ Temperature Check - upon departure in the origin airport
▶️ Health Declaration - upon departure in the origin airport
▶️ Travel Pass
▶️ Passenger Locator Form
▶️ FYI - social distancing and wearing face mask required in the airport

Inbound / Outbound both Domestic and International ( Expected Resumption of Flight on June, 2020 as per previous advisory ) waiting for the confirmation and re-opening of NAIA for normal operation - Kindly wait from Ph Govt Advisory...

13/01/2020

fYI

09/10/2019

Here’s your one chance to enjoy this really low fare! Fly to Osaka and more fave destinations starting at P99 base fare! Book now! bit.ly/fb10092019

No promo code needed.

09/10/2019

The mountains of Almaty, here we come!

29/09/2019

23/09/2019

All hail because starting next month, Russia will grant Philippine passport holders visa free entry for eight days in some of the local tourist spots. The minis

23/05/2019

Welcome to CDO Royalair😊

City and local tourism officials were on hand to witness Royal Air Philippines’ inaugural flight from Cebu to Cagayan de Oro City today with a grand welcome program at Laguindingan Airport.