10/07/2025
Public Scam Alert: Unauthorized Use of Online Travel Express Name
We are issuing this public notice to inform our valued customers and the general public of a serious issue affecting our brand's reputation. An unauthorized entity, operating under the name "Online Travel Agency," has been impersonating Online Travel Express. This fraudulent page has been misleading customers by using our brand name and logo, and has reportedly collected payments from unsuspecting individuals without providing the promised services.
Important Information for the Public
- Impersonation: The page "Online Travel Agency" is not affiliated with or authorized by Online Travel Express in any way.
- Fraudulent Activity: Reports indicate that customers who made payments through this page were subsequently blocked, resulting in financial loss and inconvenience.
- Safety Precautions: We urge the public to exercise caution when engaging with online travel services. To ensure safe transactions, we recommend visiting our official offices and branches listed below.
Our Official Offices and Branches
For your safety and peace of mind, please visit our authorized offices for any travel-related services. Our operating hours and locations are as follows:
- OTE - Main Office
📍 51 Mayor Gil Fernando Ave, San Roque, Marikina City
🕒 9:00 AM - 6:00 PM, Monday - Saturday
- OTE - Antipolo
📍 75 Circumferential Rd., Brgy San Roque, 1870 Antipolo
🕒 9:00 AM - 6:00 PM, Monday - Saturday
- OTE - Robinsons M.E. Mall
📍 Level 3, Robinsons Metro East, Brgy. Dela Paz, Pasig City
🕒 10:00 AM - 9:00 PM (Mon-Thurs), 10:00 AM - 10:00 PM (Fri-Sun)
- OTE - Sta. Lucia Mall
📍 G/F Phase 1, Sta. Lucia Grand Mall, Cainta, Rizal
🕒 10:00 AM - 9:00 PM, Daily
- OTE - Connect
📍 Unit 9, Marcos Highway, Town and Country Executive Village, Mayamot, Antipolo City, Rizal
🕒 10:00 AM - 7:00 PM, Monday - Saturday
- OTE - Iloilo (Satellite Office)
📍 Brgy. Palje San Enrique, Iloilo
🕒 9:00 AM - 6:00 PM, Monday - Saturday
Here's the List of Branches Affiliated with us:
✔️OTE Rizal
✔️OTE Tandang Sora Quezon City
✔️OTE San Mateo
✔️OTE Pangasinan
✔️OTE Pampanga
✔️OTE Quezon City
✔️OTE Pasay
✔️OTE Cavite
✔️OTE Nueva Vizcaya
✔️OTE Cebu
✔️OTE Davao
✔️OTE Misamis Oriental
✔️OTE Paris
✔️OTE Sta. Mesa
✔️OTE Tacloban
✔️OTE Manila
✔️OTE International
Ongoing Investigation
We are actively gathering evidence to report this fraudulent activity to the appropriate authorities, including the National Bureau of Investigation (NBI) and other Philippine law enforcement agencies. Our goal is to protect our customers and uphold the integrity of our brand.
Your Safety Matters
We appreciate your vigilance and cooperation in this matter. If you have any information or concerns regarding this impersonation or have been affected by this fraudulent activity, please do not hesitate to contact us directly.
Thank you for your continued trust and support.
— Online Travel Express