SERVICE VALUE ADVICE
MALLILLIN TRAVEL AND TOURS intends to offer the service and knowledge a discerning leisure traveller seeks whilst on vacation, with the intention of seeing and appreciating the numerous sights in the area. Keeping in mind the comforts of a tourist, our fleet shall be very well maintained and designed as per customer standard and expectations. However not wanting to limit ourselves we intend to be open to special hire by churches, organisations, groups, schools and sports teams, amongst other related groups. We are able to provide the best in personal service and attention to detail. Our focus is to help you discover vacation destinations that will create a lifetime of memories. We don’t pressure you with seat sales and ‘today only’ offers. Our best advice is never book in haste. Our Mission
To provide memorable holidays, social and environmentally responsible, satisfying the needs of our clients and always exceeding their expectations. By offering a first class, personal service and using our local knowledge, experience and contacts, we are proud to SERVE our customers with tailor-made solutions. Our Vision
To become the leading Travel Agency in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility. Our Values – S.E.R.V.E. Service
Our customers come first and we work to the highest operational standards in order
to exceed the expectations of our customers. Excellence
We deliver excellence to our travel partners and our mutual customers through the
development of quality systems and continued focus on smarter ways of working. Respect
We work together with our partners and suppliers with respect and integrity to
develop and maintain long lasting and mutually beneficial working relationships. Value
Using our strengths, we deliver value to our customers by offering quality, innovative
and value for money products and services. Environment
We will operate responsibly to minimize negative and enhance positive
environmental, social and economic impact ensuring the long term sustainability of
our business and of the resources on which we depend. Our service offered
Visa Consultation (USA, Canada, Australia, Europe, United Kingdom, Korea and other
parts of the world)
International & Domestic Tours Packages (INBOUND AND OUTBOUND)
International & Domestic Ticketing and rebooking
Hotel Reservation
Cruises and Ferry’s
Travel Insurance
Meetings, Conventions, Seminars
