19/07/2026
KA GROOT TRAVEL & TOUR
TERMS & CONDITIONS
Thank you for choosing Ka GROOT Travel & Tour. Please read our booking policy carefully.
1. Booking Confirmation
A booking is confirmed only after the required booking fee/down payment has been received.
Reservations are subject to vehicle availability.
2. Non-Refundable Booking Fee
The booking fee/down payment is STRICTLY NON-REFUNDABLE.
-No refund will be given for:
-Cancellation by the client.
-Change of travel date.
-Failure to appear (No Show).
-Change of destination after confirmation.
3. Rescheduling
Requests to reschedule must be made at least 7 days before the scheduled trip.
Approval is subject to vehicle availability.
A rescheduling fee may apply.
4. Full Payment
The remaining balance must be paid on or before the agreed payment date or before departure unless otherwise agreed.
5. Late Arrival
Please be ready at the agreed pickup time.
Waiting time beyond 30 minutes may incur additional charges or may affect the itinerary.
6. Passenger Responsibility
For everyone's safety, passengers are expected to:
-Treat the vehicle with care.
-Wear seatbelts while traveling.
-Avoid damaging the vehicle.
-Keep the vehicle clean.
+Follow the driver's instructions.
Any damage caused intentionally or through negligence shall be charged to the responsible passenger.
7. Driver's Right
Our driver has the right to refuse service if passengers:
-Are intoxicated or under the influence of illegal drugs.
-Become abusive or threaten the safety of others.
-Engage in illegal activities.
8. Delays Beyond Our Control
Ka GROOT Travel & Tour shall not be liable for delays caused by:
-Heavy traffic
-Road closures
-Natural disasters
-Bad weather
-Vehicle accidents involving other parties
-Government restrictions or checkpoints
We will do our best to minimize inconvenience.
9. Lost and Found
We are not responsible for lost, forgotten, or damaged personal belongings. Please check your belongings before leaving the vehicle.
10. Force Majeure
In cases of typhoons, earthquakes, floods, pandemics, or other events beyond our control, trips may be rescheduled. Refunds will be subject to management review depending on the circumstances.
11. Agreement
By paying the booking fee, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.
Payment Reminder
Please contact us first before sending any payment.
Your reservation will only be confirmed after we have verified your payment and issued a booking confirmation.
Contact Us
📧 [email protected]
📱 +63 968 423 2647
