Meets with clients to determine travel needs, budgets and preferences. Sells and coordinates transportation, accommodations, insurance, tours and activities. Advises clients regarding destinations, cultures, customs, weather and activities. Collects payments, books travel arrangements and pays applicable fees. Handles travel issues, conflicts, complaints, cancelations and refunds. Attends travel s
eminars and conferences. Conducts research on destinations and industry trends. Maintains accurate records of bookings, payments, transactions, phone calls and meetings. Contributes to agency efforts by accomplishing related tasks as needed.
[Work Hours & Benefits] Prospective travel agents will also want to know about your company’s working hours and benefits. Let them know what your typical work hours are and if you offer flexible scheduling options. Travel agents know they’ll be busy ahead of popular travel seasons. It’s also good to list particularly appealing benefits like remote work opportunities, paid parental leave and travel opportunities.
