15/02/2021
FYI
�2GO FERRY FREQUENTLY ASK QUESTIONS.. �
1.) What are the routes and destinations of 2Go Travel?
�ANSWER: �
BACOLOD, BATANGAS, BUTUAN (NASIPIT) , CEBU, CAGAYAN DE ORO, DUMAGUETE, DIPOLOG, ILIGAN CITY, ILOILO, MANILA, CATICLAN JETTY PORT, ODIONGAN, OZAMIZ CITY, PUERTO PRINCESA CITY, ROMBLON, ROXAS CITY, CORON PALAWAN, ZAMBOANGA CITY.
2.)How much is the fare for SUV, motorcycle or any vehicle on board the 2Go vessel?
�ANSWER:�
For vehicle or cargo bookings and rates, please call 2Go customer service hotline at 8528-7400 from Monday to Saturday, 8AM-7PM or email at [email protected].
3.)How much is the ticket rate for children?
�ANSWER: �
Children two (2) years old and below and whose height below one (1) are considered infants and a fixed rate of Php205.00 will be charged which will be paid at the terminal of 2Go Travel.
A maximum of 2 infants per adult passenger is allowed and will share with the bed and or bunk of the parent. A birth certificate must be presented in order to avail the rates for infants.
4.) What are the requirements upon boarding the 2Go Travel Vessel?
�ANSWER: �
The passenger must present one (1) copy of the eTicket Itinerary Receipt and a valid ID.
For infants, 1-year-old and below are required to present medical certificate and birth certificate.
And here’s the list of valid ID’s accepted:
Government-issued IDs
� SSS/GSIS ID
� PRC ID (ID issued by the Professional Regulation Commission)
� Driver’s License
� Passport
�Senior Citizen’s ID (OSCA)
�Federation of Senior Citizens ID (FSCA)
� Postal ID
�NBI Certificate
� TIN ID (issued by BIR)
�Voter’s ID
�Other IDs Accepted
�Company ID
�Student ID
5.) How much am I gonna paying for the excess baggage?
�ANSWER:
� CLICK HERE TO FIND ANSWER: https://2gopromofares.com/2go-travel-passenger-guide-on.../
6.)Do pregnant women allowed to travel on board the 2Go Travel vessel?
�ANSWER:�
Pregnant passengers below 24 weeks must present a waiver and medical certificate stating that they are fit to travel.
Passengers who are more than 24 weeks pregnant will not be allowed to board.
7.) Do we have to pay an additional terminal fee?
�ANSWER:�
Passengers from Pier 4 Manila will have to pay a Php95.00 as terminal fee. Senior Citizens for Php50.00 and students for Php75.00.
�2GO Terms and Conditions:
Plants, in general, must have quarantine certificate as a requirement
2Go Travel is not liable for any loss and deterioration of these items while on board
Livestock is not allowed onboard except fighting cock/chicken and with corresponding quarantine certificate.
Pets and other animals (except for endangered species) are allowed on board, provided they are properly caged and with quarantine certificate.
Below are the requirements for bringing cats:
Properly caged
With a quarantine certificate from the Bureau of Animal Industry
The Veterinary Health Certificate (VHC) shall be valid for three (3) calendar days upon its date of issuance.
Shipping Permit from Bureau of Animal Industry shall be valid seven (7) calendar days upon its date of issuance. (VHC is a pre-requisite in issuance of shipping permit)
Vaccinated against rabies not more than 1 year, but not less than 14 days at the time of departure/shipment with a Rabies Vaccination Certificate/Record signed by a licensed Veterinarian.
The Bill of Lading depends on the actual size of the cage. (Must be secured and settled at the pier).
Pets are not allowed in any of 2Go accommodation. They would be placed in a separate area in the vessel. Owners can visit and feed their pets.
