06/05/2020
Here are 2GO's answers to your Frequently Asked Questions:
1. Does 2Go Travel give discounted fare for students, PWD ’s and Senior Citizens?
- Government-mandated discounts will be given to students, Persons with Disabilities (PWD’s) and senior citizen upon presentation of a valid ID: student ID, NCWDP ID, OSCA ID (Office of the Senior Citizens Affairs).
IMPORTANT REMINDER: The above discounts will not apply for 2Go Promo Sale Tickets.
2. How much is the ticket rate for children?
- Children who are two (2) years old below and whose height is below one (1) meter are considered infants and a fixed rate of Php205.00 will be charged which will be paid at the Terminal/Pier.
A maximum of 2 infants per adult passenger is allowed and will share with the bed and or bunk of the Adult.
3. What are the requirements upon boarding the 2Go Travel Vessel?
- The passenger must present one (1) copy of the eTicket Itinerary Receipt and a valid ID.
For infants, 1-year-old and below are required to present medical certificate and birth certificate.
And here’s the list of valid ID’s accepted:
Government-issued IDs
> SSS/GSIS ID
> PRC ID (ID issued by the Professional Regulation Commission)
> Driver’s License
> Passport
> Senior Citizen’s ID (OSCA)
> Federation of Senior Citizens ID (FSCA)
> Postal ID
> NBI Certificate
> TIN ID (issued by BIR)
> Voter’s ID
Other IDs Accepted
> Company ID
> Student ID
4. How much is the free baggage allowed per passenger by 2Go Travel?
- All 2Go Travel tickets (regular/promo fare) are inclusive of 50 Kilos Free Personal Baggage allowance.
5. Are pregnant women allowed to board the 2Go Vessel?
- Pregnant passengers below 24 weeks must present a waiver and medical certificate stating that they are fit to travel.
Passengers who are more than 24 weeks pregnant will not be allowed to board.
6. Is there a free meal included in the 2Go Travel Ticket?
- Yes, a free meal is included in the 2Go ticket, number and availability vary according to ship schedule.
7. Do we have to pay an additional terminal fee?
- Passengers from Pier 4 Manila will have to pay a Php95.00 as terminal fee. Php75.00 for Students and Php50.00 for Senior Citizens
9. Are pets/animals allowed to board the 2Go vessel?
- Animals and pets are allowed on board, except for the endangered species. Pets and Animals should be properly put in a cage and have a quarantine certificate. Pets have designated area inside the ship.
An available quarantine desk at Pier 4 Manila (Monday to Friday) from 9:00 AM to 4:00 PM.
The BL (Bill of Lading) varies on the cage size.
Pets Cage Size (one pet/animal allowed per cage
Small (L-20”xW-13”xH-16”) Php300.00
Medium (L-24”xW-17”xH-19”) Php450.00
Large (L-30”xW-18”xH-20”) Php600.00
X-Large (L-36”xW-22”xH-30”) Php900.00
XX-Large (L-42”xW-27”xH-30”) Php1,200.00
###-Large (L-48”xW-29”xH-32”) Php1,500.00
Box Cage
Fighting C**k Php150/head
Chicken (non-game c**k) Php50/head
Chicks Php25/head
10. How much is the fare for SUV, motorcycle or any vehicle to board the 2Go vessel?
- For vehicle or cargo bookings and rates, please call 2Go customer service hotline at 8528-7400 from Monday to Saturday, 8AM-7PM or email at [email protected].
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