13/01/2020
Cebu Pacific Advisory #4
Taal Volcano eruption
As of 12:20 am, January 13, 2020
Additional flight cancellations - January 13, 2020
DOMESTIC
5J 885 Manila-Cotabato
5J 886 Cotabato-Manila
5J 196 Manila-Cauayan
5J 197 Cauayan-Manila
5J 475 Manila-Bacolod
5J 473 Manila-Bacolod
5J 476 Bacolod-Manila
5J 474 Bacolod-Manila
5J 619 Manila-Bohol (Tagbilaran)
5J 620 Bohol (Tagbilaran)-Manila
5J 451 Manila-Iloilo
5J 447 Manila-Iloilo
5J 468 Iloilo-Manila
5J 452 Iloilo-Manila
5J 448 Iloilo-Manila
5J 627 Manila-Dumaguete
5J 628 Dumaguete-Manila
5J 381 Manila-Cagayan de Oro (Laguindingan)
5J 383 Manila-Cagayan de Oro (Laguindingan)
5J 382 Cagayan de Oro (Laguindingan)-Manila
5J 384 Cagayan de Oro (Laguindingan)-Manila
5J 771 Manila-Pagadian
5J 772 Pagadian-Manila
5J 561 Manila-Cebu
5J 551 Manila-Cebu
5J 567 Manila-Cebu
5J 563 Manila-Cebu
5J 565 Manila-Cebu
5J 562 Cebu-Manila
5J 568 Cebu-Manila
5J 564 Cebu-Manila
5J 566 Cebu-Manila
5J 649 Manila-Tacloban
5J 650 Tacloban-Manila
5J 961 Manila-Davao
5J 963 Manila-Davao
5J 962 Davao-Manila
5J 964 Davao-Manila
5J 321 Manila-Legazpi
DG 6193 Manila-Legazpi
5J 322 Legazpi-Manila
DG 6194 Legazpi-Manila
5J 373 Manila-Roxas
5J 374 Roxas-Manila
5J 821 Manila-Virac
5J 822 Virac-Manila
5J 781 Manila-Ozamiz
5J 782 Ozamiz-Manila
5J 785 Manila-Butuan
5J 786 Butuan-Manila
5J 891 Manila-Caticlan
5J 892 Caticlan-Manila
5J 635 Manila-Puerto Princesa
5J 636 Puerto Princesa-Manila
5J 991 Manila-General Santos
5J 997 Manila-General Santos
5J 992 General Santos-Manila
5J 998 General Santos-Manila
DG6177 Manila-Masbate
DG 6178 Masbate-Manila
DG 6041 Manila-Busuanga (Coron)
DG 6042 Busuanga (Coron)-Manila
DG 6009 Manila-Basco
DG 6011 Manila-Basco
DG 6010 Basco-Manila
DG 6012 Basco-Manila
DG6315 Manila-Kalibo
DG 6316 Kalibo-Manila
DG6241 Manila-Caticlan
DG 6242 Caticlan-Manila
INTERNATIONAL
5J 744 Manila-Hanoi
5J 745 Hanoi-Manila
5J 110 Manila-Hong Kong
5J 272 Manila-Hong Kong
5J 111 Hong Kong-Manila
5J 273 Hong Kong-Manila
5J 813 Manila-Singapore
5J 814 Singapore-Manila
5J 279 Manila-Denpasar (Bali)
5J 280 Denpasar (Bali)-Manila
5J 312 Manila-Taipei
5J 313 Taipei-Manila
5J 929 Manila-Bangkok
5J 930 Bangkok-Manila
5J 5054 Manila-Narita
5J 5055 Narita-Manila
Passengers booked on these cancelled flights will receive a notification through the contact details they provided upon booking. They may manage their booking through the Cebu Pacific website, https://book.cebupacificair.com/Manage/Retrieve, with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
For guests who are having difficulty managing their bookings online, please message us via Facebook or Twitter, or through our website for assistance. We request for your patience and understanding as we face this natural calamity.
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Cebu Pacific Advisory #3
Taal Volcano eruption
As of 11:00 pm, January 12, 2020
Due to safety risks on flights posed by the ash spewed by Taal Volcano over the Manila airport, authorities have suspended flights to and from the Ninoy Aquino International Airport until 8:00am of January 13, 2020.
With this development, Cebu Pacific and Cebgo are cancelling flights to and from Manila beginning tonight until 8:00am tomorrow, January 13. The complete list of flights may be viewed through the Cebu Pacific website (https://www.cebupacificair.com/pages/travel-advisories).
Passengers booked on these cancelled flights will receive a notification through the contact details they provided upon booking. They may then manage their booking through the Cebu Pacific website (https://book.cebupacificair.com/Manage/Retrieve), with the following options:
•Rebook flights within 30 days without penalties
•Refund tickets in full
•Store the value of the ticket in a Travel Fund for future use.
Check for real-time status of Cebu Pacific and Cebgo flights through https://www.cebupacificair.com/Pages/flight-status . We will also post announcements on the Cebu Pacific website as well as our official Facebook (Cebu Pacific Air) and Twitter (), as necessary.
We urge passengers on flights that have already been cancelled to check for updates through the contact details provided, and refrain from proceeding to the airport.
We remind everyone to take the necessary precautions since volcanic ash poses a threat to health and safety. We appeal for patience and understanding as we manage operations amidst these conditions.
