Tickets 2 Travel - SM BF Homes Parañaque Branch

01/06/2020

To our valued clients,
PAL is set to resume flights on the following dates and destinations. Kindly check the attachment.

Note: Passengers should check within their LGUs for possible flight/travel requirements prior to departure to avoid inconvenience. All passengers are advised to be at the airport before flight at least 3 hrs. for domestic and 4 hrs. for international to give way to the airport's health inspection.

Thank you and stay safe!

31/05/2020

To our valued clients,

- Kindly read and check if your flights are affected or if you have received an advisory.
- Passengers are responsible to check with their LGU from their origin and the LGU of their destination if there are requirements needed to depart and enter the city. Please accomplish it, if any, prior to flight departure.
- Be at the airport 3 hrs. Prior flight departure for domestic, and 4 hrs. For international to give way to the airport's health inspection.
- Message us for flight rebookings, our reservation officers are online Monday-Friday at 11am-6pm.

Thank you and stay safe!

MANILA, 31 May 2020 – AirAsia is set to gradually resume services in the Philippines on 3 June following the Philippine government’s directive of easing community quarantine restrictions in Metro Manila and several parts of the country.

27/04/2020

To Our Valued Clients,
Due to the second extension of the ECQ, flights are cancelled until May 15, 2020. Kindly message us if your flight is affected so we can assist you. Thank you and stay safe!

27/04/2020

To Our Valued Clients,
Due to the second extension of the ECQ, flights are cancelled until May 15, 2020. Kindly message us if your flight is affected so we can assist you. Thank you and stay safe!

[Updated as of 25 April 2020, 1000hrs GMT+8] Travel Advisory: AirAsia cancels flights as PH government extends enhanced community quarantine

Following the Philippine government’s directive of extending the community quarantine period in Luzon and parts of the country, AirAsia is cancelling all domestic and international Z2 flights until 15 May 2020.

All affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications.

AirAsia is making provisions for guests affected by the flight cancellations and travel restrictions following the Philippine government’s latest directive. Guests with existing flight bookings made on or before 24 April 2020 with a departure date between 23 March and 30 June 2020 will now be able to select from a range of extended flexibility options for future travel.

Eligible guests can now select from the following flexible travel options immediately, using the airline’s AI chatbot AVA on support.airasia.com or airasia.com:

1. Unlimited flight change: Change to any new travel date before 31 October 2020 on the same route for an unlimited number of times without any additional cost subject to seat availability; OR

2. Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 365 calendar days from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com.

For full information, head over to bit.ly/2Y4jB7K

27/04/2020

To Our Valued Clients,
Due to the second extension of the ECQ, voyages are cancelled until May 15, 2020. Kindly message us if your voyage is affected so we can assist you. Thank you and stay safe!

Due to the extension of enhanced community quarantine, all 2GO Travel voyages from March 17, 2020 to May 15, 2020 are now cancelled.

Passengers may rebook their tickets to other available departure dates (excluding Dec. 16, 2020 to Jan. 15, 2021) or opt to refund even after departure date.Tickets are valid within one year from the date of issuance.

We advise all affected passengers to wait for the lifting of the community quarantine before visiting our ticketing office and to observe social distancing.

We apologize for this inconvenience. Your safety is important to us. Thank you

10/04/2020

To all our Valued Clients,

All CEBU PACIFIC refund, please take note of #3 guidelines:

"Processing of refunds will start on May 4, 2020-after the community quaranting is lifted and regular work schedules resume. However, due to the unprecedented volume of requests for refunds, the process will take AS LONG AS THREE (3) to FOUR (4) billing cycles."

For your guidance, please.

Thank you!

10/04/2020

To our valued clients,
Due to the extended ECQ, your flight may have been cancelled by the airlines. PM us so we can assist you. Stay safe!

Due to the extension of Enhanced Community Quarantine, all 2GO Travel voyages from March 17, 2020 to April 30, 2020 are now cancelled.

Passengers may rebook their tickets to other available departure dates (excluding Dec. 16, 2020 to Jan. 15, 2021) or opt to refund even after departure date. Tickets are valid within one year from the date of issuance.

We advise all affected passengers to wait for the lifting of the community quarantine before visiting our ticketing office and to observe social distancing.

We apologize for this inconvenience. Your safety is important to us. Thank you

10/04/2020

To our valued clients,
Due to the extended ECQ, your flight may have been cancelled by the airlines. PM us so we can assist you. Stay safe!

[Updated as of 7 April 2020, 1200hrs GMT+8] Travel Advisory: AirAsia cancels flights as PH government extends enhanced community quarantine

Following the Philippine government’s directive of extending the enhanced community quarantine period in Luzon, AirAsia is cancelling all domestic and international Z2 flights until 30 April 2020.

All affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications.

AirAsia is making provisions for guests affected by the flight cancellations and travel restrictions following the Philippine government’s latest directive. Guests with existing flight bookings made on or before 22 March 2020 with a departure date until 31 May 2020 will now be able to select from a range of extended flexibility options for future travel.

Head over to https://air.asia/Po1Tb for full information.

10/04/2020

To our valued clients,
Due to the extended ECQ, your flight may have been cancelled by the airlines. PM us so we can assist you. Stay safe!

EveryJuan will fly again. But for now, guests affected by the flight cancellations from April 15-30 may conveniently choose from below options and manage flights ONLINE through bit.ly/CEBmanageflight

For more information on the suspension of CEB operations until April 30, due to the extended Enhanced Community Quarantine: https://bit.ly/CEBextendedECQ

For more details, our FAQs may be found here: bit.ly/CEBCOVID-19FAQ

Stay safe, everyone!