We are a multi-channel customer contact centre specialist, expert in creating better customer relationship outcomes for our clients. They made us the best in our business, and they keep us at the top. We are the most awarded outsourcer in the industry and we’re proud of it. We’re Frost & Sullivan’s Contact Centre Outsourcing Service Provider of the Year and have been for the last four years runnin
g. Our client partnerships are built on openness, honesty and collaboration. We win together, we conquer challenges together, and we grow together. What will you do:
- Assist the hard-of-hearing by providing real-time captions to their telephone calls
What you should have:
- Extensive exposure to native speakers of English
- Keen listening skills
- Clear enunciation
- Neutral accent
- Firm understanding of a wide range of American accents
- Excellent communications skills
- Willing to work for a 24/7 account
- Willing to work in Eastwood QC or IT Park Cebu
What you should least worry about:
- Age restrictions (as long as 18+)
- Educational attainment is not an issue
- BPO experience (Not a requirement)
- Having to deal with AHT, CSAT and Sales Quotas & other typical BPO metrics
What you will most likely go through:
- Initial interview
- Validation interview
- Re-voicing Test
- Final Interview
What’s in it for you:
- Probationary employment status upon hiring
- Part-time positions available
- May avail of preferential schedules depending on availability and extenuating circumstances (ie. Working students, pregnant women, etc.)
- You can bring and play non-electronic games while on the prod floor! So, what are you waiting for? Become a Communication Assistant today! Message us for more details!
