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13/03/2020

2GO Travel Advisory
No. 01
As of March 13, 2020, 4:30PM

THIS IS A TRAVEL ADVISORY AND DOES NOT AFFECT FREIGHT and CARGO TRANSPORTATION

In view of the recent announcements of the government regarding community quarantine imposed on the entire Metro Manila because of the COVID-19, 2GO will be making the following sailing adjustments:

TO AND FROM MANILA SAILINGS

1. For now, Voyages to and from Manila from March 15 are CANCELLED. We are monitoring government advisories on a daily basis and once clearance is provided, we will resume normal operations.

2. For March 13, 2020 sailing schedule, schedules are as follows:

Saint Francis Xavier (SFX) voyage 22
Manila - Cebu and Manila - Butuan ETD: March 13-9:00AM
STATUS: Sailing as per normal schedule

Saint Michael the Archangel (SMA) voyage 22
Manila - Iloilo and Manila - Bacolod ETD: March 13-11:00AM
STATUS: Sailing as per normal schedule

Saint Leo the Great (SLG) voyage 22
Manila - Coron and Manila – Puerto Princesa
ETD: March 13-7:00PM
STATUS: Sailing as per normal schedule

Saint John Paul (SJP) voyage 22
Cagayan De Oro - Manila ETD: March13-11:59AM
Cebu - Manila ETD: March13-11:00PM
STATUS: CANCELLED

Note: The government has directed that suspension of domestic travel will be reviewed on a day to day basis. We will provide updates on the sailing schedule as these become available.

As the resumption of sailings is reviewed day to day, we encourage all passengers with trips booked on cancelled sailings March 13 onwards to monitor our announcements on resumption of service and rebook tickets accordingly at any corporate ticketing outlet or where tickets were bought.

Surcharges such as rebooking fees and fare difference will be waived.

If passengers opt for refunds, please proceed to the outlets where tickets were purchased for processing.

All 2GO Travel affected passengers will be notified via SMS. We urge all passengers to check for updates through our official page https://www.facebook.com/2GOTravel/ or call (02) 8528 7000.

TO AND FROM BATANGAS - 2GO WILL HAVE NORMAL SAILINGS

1. Sailing to and From Batangas: Please note that voyages originating from Batangas ARE NOT AFFECTED by the community quarantine imposed on Metro Manila. All sailing schedules will follow normal operations.

Vessel: Saint Ignatius of Loyola (SIL)
Monday to Friday ETD: 9:00PM
Route: Batangas - Caticlan

Saturday ETD: 9:00PM
Route: Batangas - Romblon - Roxas

Vessel: Saint Augustine of Hippo (SAH)
Monday, Thursday-Saturday ETD: 10:00AM
Route: Batangas - Odiongan - Caticlan

Tuesday: ETD: 9:00PM
Route: Batangas - Romblon - Roxas

Vessel: Saint Anthony de Padua (SAP)
Tuesday and Wednesday ETD: 10:00AM
Route: Batangas - Odiongan - Caticlan

Thursday ETD: 9:00PM
Route: Batangas - Romblon - Roxas

Saturday and Sunday ETD: 9:00PM
Route: Batangas - Caticlan

The safety and well-being of our passengers is our utmost priority.

We regret the inconvenience these changes and disruptions may cause brought about by the directives from the Philippine government to mitigate further spread of COVID-19.

This is the official page for 2GO Travel.

13/03/2020

[Updated as of 13 March 2020] Travel Advisory: AirAsia offers no penalties for voluntary travel changes for all domestic and international flights in PH

AirAsia is offering its guests the option to make voluntary changes to their travel plans at no cost for domestic and international flights in the Philippines.

AirAsia is making provisions for guests with bookings issued prior to 12 March and for travel until 14 April, as follows:

1. Move flight: One-time flight change to a new travel date on the same route within 90 calendar days from the original flight time without additional cost, subject to seat availability; OR

2. Credit account: Retain the value of your fare in your AirAsia BIG Loyalty account for future travel with AirAsia. The online credit account is to be redeemed for booking within 365 calendar days from the issuance date for your travel with us. The actual travel dates can be after the expiry date as long as our flight schedule is out.

Click the link for full information.

13/03/2020

We are awaiting official advise from our government regulators. We will provide updates as soon possible. In the meantime, should you wish to forego travel, you may opt to take any of the following:

- Free Rebooking - Change fee is waived. Fare difference may apply.

- Travel Fund - Put the full cost of the ticket in a Travel Fund. The Travel Fund can be redeemed within 180 days and can be used for bookings as far as 12 months out

As we experience higher volume of calls and messages at this time, we ask for patience from our passengers. We are exerting all effort to assist all our affected passengers as we can. Here's how you can conveniently choose and manage your booking online through bit.ly/CEBmanageflight Got any questions? Read the FAQs bit.ly/CEBCOVID-19FAQ

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02/03/2020

➡️Please READ: Magbasa mga mahilig mag hanap ng PISO fare na gusto PISO lang din ang babayaran😅😅😅
Sumasakit bangs ko sa inyo☺

1. Kadalasan ng published rates ng airlines ay BASE FARE ONLY, unless otherwise stated. Ano nga ba ang ibig sabihin pag BASE FARE?

- Base Fare is the amount of fare before taxes, fuel surcharge and terminal fees are added.

- Illustration: May seat sale or piso fare ang airline, sa post nakita mo 1, 99, 299, 399 and so on.

- BASE FARE: Php 268 x 2 way (published rate ni airline sa post) for example roundtrip CRK-CEB-CRK

VAT: Php 118

Terminal Fee: 300

Aviation Security Fee: 30

Fuel Surcharge: 450

Web Admin Fee: 560

Total Amount: Php 1994

- Di maaaring di mo bayaran ang tax, at mga fees na yan kasi government mandated yan.

YUNG SA PORTAL ALL IN NA KASAMA NA LAHAT NG NABANGGIT. HINDI BASE FARE.

2. Naka promo ba ang ganitong date?

Example Christmas Season, HolyWeek, Special Holidays, Long Weekends.

- 95% Hindi PO. Dahil ang mga petsang ito ay tinatawag na black out dates kung saan, di applicable ang promo fares dahil sa taas ng demand, dahil sa ang daming gustong magbiyahe sa ganitong time.

3. Discounted po ba ang bata, 3 years old and above?

- Considered as adult rate na po sila.

- Infant Rate is only applicable for 2 years old and below at dapat, wala pang 2 years old ang bata sa date ng travel para maging eligible sa infant rate.

4. Magpapabook po sana ako kaso bukas ko pa po mababayaran, pwede po ba ipareserve yan?

- BOOK AND BUY BASIS po ang airlines. Ibig sabihin, para mapasayo ang booking na gusto mo, kailangan muna itong bayaran bago makapag issue ng ticket. Dahil kadalasan, walang kakayahan ang agency na i-hold ang seats o promo fares.

5. Bakit inoffer ako ng murang fare sa una kong inquire nung babalikan ko mahal na?

- First come first served basis po ang booking ng promo. Maaaring nung nag inquire po kayo, available pa dahil maaga pa. Ngunit nakabase pa rin ang final ticket price sa oras kung kailan ninyo masesettle ang bayad. Kaya dapat wag na magpaligoy ligoy pa kung may nakita nang sale.

6. Legit ang offer ng isang ticketing office or travel agency kung:

☑️ Published rate must be aligned to the published rate offered by the airlines. Pag may nagooffer sa inyo na mas mababa sa mga yan o sobrang malayo sa published rate, magtaka ka na, dahil malamang scam yan.

☑️Pag nagbook sa mga online travel agency, make Sure na makikita nyo sa itinerary ticket nyo ang PNR para macheck nyo sa airlines kung may confirmed reservation ka sa kanila.

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📍 RATES ARE SUBJECT TO CHANGE
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