22/10/2024
Jovelyn Juarez
Advisory
PAL CANCELS FLIGHTS DUE TO SEVERE TROPICAL STORM KRISTINE (“TRAMI”)
For the safety of our passengers, PAL has cancelled the following flights on October 24 and 25 due to the proximity of Severe Tropical Storm KRISTINE (international name “TRAMI"):
Cancelled Flights:
OCTOBER 24 - THURSDAY
PR 2932/2933 Manila-Basco-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2014/2015 Manila-Tuguegarao-Manila
PR 2039/2040 Manila-Caticlan (Boracay)-Manila
PR 2137/2138 Manila-Bacolod-Manila
PR 2147/2148 Manila-Iloilo-Manila
PR 2859/2860 Manila-Cebu-Manila
OCTOBER 25 – FRIDAY
PR 2932/2933 Manila-Basco-Manila
PR 2934/2935 Manila-Basco-Manila
ATTENTION - THIS IS A DEVELOPING SITUATION; FURTHER CHANGES EXPECTED. There may be more cancellations depending on weather conditions.
Regularly check the status of your flight by logging on to www.philippineairlines.com and visit the Flight Status section (https://www.philippineairlines.com/en/flight-status), or checking further advisories on our Official PAL page. We advise you not proceed to the airport if your flight is cancelled, but instead avail of the rebooking options below.
FOR PASSENGERS OF CANCELLED FLIGHTS, you have the option to:
1. Convert your ticket to non-expiring Travel Credits equivalent to the unused segment of your ticket, excluding Ticketing Service Charge.
2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
3. Refund ticket without penalties, excluding Ticketing Service Charge for partially used tickets. You may access the online self-reaccommodation tool for flight rebooking.
Simply click the Manage Tab, then select the Flight Disruption button in our homepage at www.philippineairlines.com.
If your contact details are in our reservations records, you will be informed of the status of your flights via e-mail, telephone call or SMS/text.
For more information, you may reach us via the following PAL channels:
- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile: (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: https://wa.me/639178305810
- myPAL Web Chat: https://pal.my.site.com/s/
Thank you for your understanding and cooperation.
