I.Future

24/07/2023

📣We are hiring Vendor Master Data with German!📣

This job is for our client, a company specializing in information technology services and consulting.

By being part of this team, you will work from Monday to Friday, 09:00-18:00, in a Hybrid way.
Every day is a process of growth, being responsible of:
• Validate the compliance of supplier creations & amendments;
• Enable new vendors in the clients ERP system;
• Execute changes to existing vendor records;
• Make sure vendor bank or contact details are validated before being updated;
• Cooperate with other teams to ensure best possible service for the client;
• Keep stakeholders up to date via tickets & written communication.

Skills that make your work successful:
• You have outstanding written communication skills in English and German;
• You do not leave any detail out and you crave for figuring out solutions;
• You care about your teammates and working atmosphere;
• You have at least 2 year of professional experience in Procurement/Vendor Data Management and/or Operations;
• You previously worked in a field relating to Procurement;
• You have experience working with ERP systems (SAP, Oracle, Ariba).

How we truly care:
• Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals;
• Travel virtually around the globe, working in a diverse and multicultural environment;
• Benefit from health insurance and support from a mental health therapist, to keep your life balanced;
• Have fun while working, participating in internal company events, sports activities and community initiatives;
• Save money doing the things you love, having access to different discounts on products and services;
• If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside our team;
• Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.
If you're interested, please write to us.

21/07/2023

Send a message to learn more

26/06/2023

We are hiring Travel Expenses Helpdesk Officer with Dutch!

This job is for our client, one of the biggest brands in the industry at this moment with a well-established history in various domains.
As part of this project and a new team, your role as a Travel Expenses Helpdesk Officer will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

Requirements
· Fluency in English and Dutch;
· Bachelor Degree Diploma;
· Very good analytical and problem-solving skills;
· Numerical competencies;
· Customer-oriented;
· Ability to adhere to TAT and timelines;
· Attention to detail;
· Active listening combined with excellent written and verbal communication competences;
· Knowledge of T&E (Travel & Expense) or Finance domains would represent an advance;
· At least 1 year of experience in Customer Support/Procurement/Finance/Helpdesk would represent an advantage.

Responsibilities
· T&E Helpdesk Officer main attribution is to offer effective customer assistance (client users and suppliers) concerning its requirements to solve problems;
· Ensures that the problems are accurately registered in the ticket application when received via e-mail, phone or chat;
· Ensures that the phone/chat line is open at the beginning of the work program;
· Answer Customer calls / emails / chats and providing guidance on client policies and procedures regarding the business travels and expenses;
· Acts as single point of contact for the customer and communicates relevant information to ensure the customer’s satisfaction;
· Communicates the problem status and time to resolution to affected personnel; provides to the customers a continuous visibility on the occurred situation/problem;
· Ensures a structured and high-quality communication related to the open cases;
· Creates tickets to the IT support team whenever necessary.

Benefits for working with us:
Competitive salary with attractive set of social benefits:
Private Pension Plan; Monthly Benefit budget; Medical insurance; Life insurance; Christmas bonus; Relocation package for candidates outside of TIMIS county;
Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
Personal development in a multinational working environment through nice extracurricular activities with the team;
Professional development through a variety of training programs (hard/soft skills);
BOOKSTER opportunities;
Nice designed and central business office;
Coffee and tea on the house;
The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

If you're interested, please write to us.

Send a message to learn more

29/05/2023

We are hiring Agent/Contact Center Associate – German or French(plus English)

Key Responsibilities:

Deliver exemplary customer service via phone calls / email / social media.
Manage phone calls / email / social media customer requests and handle queries about new reservations, changes to existing bookings, and other services.
Provide solutions to customers in a timely and professional manner.
Gather necessary information from customers to provide accurate and efficient service.
Ensure all customer interactions are properly documented.
Continuously develop and maintain knowledge of our products and services.
Meet and exceed individual and team targets.

Your Profile:

Excellent speaking and writing skills in German or French (C1 level) and English (B2 level) – fluency in speaking and writing correctly and at ease - mandatory
Previous work experience in an international tourism environment is a valuable advantage, but not mandatory
Good communication and customer service skills, any experience in BPO/Contact center will be an added advantage
Graduate in any discipline/Undergraduates
Willingness to search for required information from customers with a strong focus on solving clients' requests
Proficient in Microsoft Office, Outlook, Social Media
Willing to work in a contact center environment with rotational shifts

We Offer:
Competitive salary package
Meal tickets
Medical Subscription
Transportation Allowance
Work From Office allowance
Retention allowance
Thorough training enabling all team to perform effectively
Career growth opportunities within an international developing team

If you're interested, please write to us.

21/05/2021

Actively looking for IT support professionals on 3 positions:

- Service Desk Analyst with German
- Service Desk Analyst with Spanish and Portuguese
- Service Desk Analyst with French and Italian

The hiring company is a trendsetter and leader in the outsourcing space.

We invite passionate, energetic, creative and focused individuals who want to be a part of their growth story!

This company is the best option you can find to develop your expertise in the industry. You will get immense opportunities to learn from our focused approach towards delivering long-term benefits and measurable value to our customers.

BENEFITS:

- Opportunity to work in a young and dynamic environment;
- Attractive benefits package
- Lunch tickets
- Fitness deduction
- Transportation deducted
- Health insurance and dental scheme
- Opportunity to develop and learn constantly
- Access to internal training (job related and soft skills training)

JOB COMPETENCIES:

- Knowledge of ITIL Service Delivery (procedure concerning to incidents, problems and administration of changes;
- Knowledge of Windows operating systems and networking;
- At least 6 months of experience;
- Previous experience to a position of relations with customers is a requirement of the job;
- Previous experience in technical support constitutes an advantage;
- Good knowledge of German OR Italian&French OR Spanish&Portuguese;
- Communication skills (Verbal & Written) to treat general clients.

ACTIVITIES:

- Offering the technical support by phone or email making the proof of professionalism in the relationship with clients;
- Management of tickets (working orders) according to the performance indicators and SLA (Service Level Agreement) established at a process level
- Responsible for the creation of work tickets/allocation /division on categories/ prioritization/monitoring/escalation/conclusion and obtaining of the feedback;
- Managing phone calls received from the customer by the application of the rules and specific provisions communicated to process level;
- Solving the problems of a technical nature and following steps/stages for dealing with specific incidents reported at the level of process; compliance with all parameters and in compliance with the specifications communicated

We process this data for recruitment purposes only. If you apply for this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

10/05/2021

We are hiring an Order To Cash with Dutch!

This job is for our client, a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, they have a dedicated workforce of overserving clients across six continents.

Perfect Candidate:

 Advanced level of English and Dutch;
 Preferably university graduate or student in the final year of studies;
 Basic domain knowledge (supply chain, logistics);
 Previous work experience, preferably in SAP (SD/MM module), Logistics, Supply chain, Order Management or Customer relations management is an advantage;
 Experience in International trading, Fiscal policies, Tax structure is an advantage;
 Good working knowledge of MS Office (especially Excel);
 Good verbal & written communication skills;
 Good analytical & synthesis skills;
 Rigorous and accurate working style;
 Good Customer service skills;
 Dynamic person, solution-oriented;
 Self-confidence & independence in decision making;
 Punctuality & Flexibility;
 Team spirit.

Responsibilities:

 Customer relationship administration;
 Management of all incoming requests/ orders;
 Management of the backlog (orders and orders related requests);
 Billing process management;
 Ensuring correct sending of the customer invoices to the correct recipient, according to procedure agreed with Client;
 Ensuring bank statement posting in SAP for client entity code;
 Incoming cash clearing against customer invoices;
 Client related reports and bad debt provision calculation;
 Addressing all written/ verbal requests and complaints received from the Customer;
 Processing improvements proposals/ implementation.

Company benefits:

 Opportunity to work in a fast growing company and in a multinational environment
 Opportunity to grow in the organization and build a successful career path
 Relocation assistance
 Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
 Competitive salary package

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment

10/05/2021

We are hiring an Talent Supply Demand Team Manager!

This job is for our client, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Perfect candidate:

• Proficient in German and English
• 6-7 years of experience (preferably in HR) which of 2-3 years focus on coordination
• Recruitment strategy experience
• Project management basics
• Supply and Demand experience – Nice to have
• Stakeholder management
• Knowledge Transfer
• Recruitment do-abilities acumen
• People Enablement
• Recruitment and workforce cost and Planning
• Transition experience – nice to have
• People management
• Standard office application skills
• Strong communication skills combined with customer and service orientation
• Stakeholder management
• Responsibility, accuracy, and respect of detail
• Recruitment skills and Supply Demand knowledge
• Ability to solve urgent matters, make priorities and work under pressure
• Written and spoken ability to communicate in English
• Ability to work independently in critical projects

Role Summary:

Work with Recruitment, Demand and Supply Teams, MW Internal client, Sales teams and COEs to provide support and solution on: recruitment do-abilities, market intelligence, sourcing strategies to implement and successfully close the teams ramp ups. Also, in charge of demand forecast and specific data. Participate in preselling architecture planning activities to ensure that Accenture can begin delivering the engagement.

Key Responsibilities:

• Support Recruitment, Sales and Supply and Demand teams by creating response materials
• Build the estimation of costs, time to fill and indicate the locations in scope for the projects by aligning with the local recruitment
• Run market intelligence to define together with Recruitment the time to fill/demand
• Apply advanced analytical skills in assessing concepts and alternatives
• Adhere to and implement recruiting strategies
• Define detailed costs and benefits of a given solution/workstream
• Manage internal client relationship within their area of responsibility
• Provide peer review to other TSC activities.

Company benefits:

• Work alongside a team of specialists and access custom training that help improve your professional skills
• Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it
• Access to a global network of knowledge and resources
• Continuous learning and exposure to a disruptive business and new challenges
• Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription.

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

10/05/2021

This job is for our client, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Perfect candidate:
Fluent / min. B2 language level of French/German/Dutch/Portuguese with a min. B2 level of English
Sourcing/recruitment experience - min 1 year
Previous experience with cold calling, phone customer support
Previous experience with LinkedIn - boolean search
Great communication skills, proactive mindset, adaptability

Responsibilities:
Contact with clients and hiring managers, recruiters
Understanding the position and suitable profiles of candidate
Job posting on multiple platforms
Sourcing and screening, first call with candidates
Submitting suitable candidates to local recruiters

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

12/04/2021

We are hiring an Incident Management with German!

This job is for our client, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Perfect candidate:

• You are fluent in German & English
• 1-3 years of experience in stakeholder management
• You are familiar with MS Word, MS Excel, MS Outlook
• You are a team player with good communication skills and you are able to work independently
• You are self-motivated, with a positive attitude and approach
• You are able to solve urgent matters and work under pressure
• You are responsible in a work environment

Responsibilities:

• Respond to the technical incidents reported by the business customers through a system of ticketing
• Investigate, diagnose and assign the incidents to the right engineer
• Follow the incident life cycle – logging the incident with proper priority and ensuring that the issue is resolved in timely manner
• Act as a point of contact for customer requests and coordinate internally within multiple departments
• Intervenes if customer is unhappy with the troubleshooting process
• Participate in calls with the technical account managers to discuss the incidents and align on a strategy to improve customer experience and follow on actions in calls with customers
• Create weekly, monthly, quarterly reports with the incidents opened/resolved
• If needed, you might travel for client visits on site

Company benefits:

• Gain access to an extensive curriculum of training including German language courses and rejoice the guidance of your career counselor, mentors and people advisors
• Work from home 2 days/week
• Receive an attractive benefits package including: 2 additional vacation days, private medical services, private pension, life insurance, library subscription and other benefits at your choice through an online platform
• Be part of a team that feels more like a family, with a flexible approach that allows working from home for some projects
• Opportunity to be involved in sports activities and volunteering initiatives

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

12/04/2021

Cautam Inginer Tehnolog pentru productia de incaltaminte, care sa indeplineasca urmatoarele criterii:

Absolvent studii superioare de profil
Experienta minim 4-5 ani post similar (tehnolog incaltaminte)
Cunostinte de limba italiana reprezinta un avantaj
Cunostinte operare PC: Ms Office, internet
Bune abilitati de comunicare, organizare si de solutionare a problemelor

Ce iti oferim?

Salariu de baza atractiv
Bonuri de masa
Decontare transport
Asigurare medicala
Oferta cazare pentru relocare
25 zile de concediu de odihna / an

Programul de lucru este de Luni pana Vineri, in intervalul 07:00-15:30.

Locatia este Bucuresti, sector 4.

12/04/2021

Cautam Maistru Tehnolog pentru productia de incaltaminte, care sa indeplineasca urmatoarele criterii:

Scoala tehnica de maistri in specialitatea confectii incaltaminte
Scoala postliceala sau Scoala profesionala in specialitatea confectii incaltaminte
Experienta in domeniu - minim 5 ani pe un rol similar (industria de incaltaminte)
Bune abilitati de comunicare, organizare si de solutionare a problemelor

Ce iti oferim?

Salariu de baza atractiv
Bonuri de masa
Decontare transport
Asigurare medicala
Oferta cazare pentru relocare
25 zile de concediu de odihna / an

Programul de lucru este de Luni pana Vineri, in intervalul 07:00-15:30.

Locatia este Bucuresti, sector 4.

12/04/2021

We are hiring a Java Fullstack Developer!

This job is for our client, a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, they have a dedicated workforce of overserving clients across six continents.

Company Benefits:

• Opportunity to work in a young and dynamic environment
• Attractive benefits package
• Relocation package
• Lunch tickets
• Fitness deduction
• Transportation deducted
• Health insurance and dental scheme
• Opportunity to develop and learn constantly
• Access to internal training (job related and soft skills training)

Responsibilities

• Design and discuss your own solution for addressing user stories and tasks
• Develop and unit-test,
• Integrate, deploy, maintain and improve software
• Perform peer code review
• Actively participate into the sprint activities and ceremonies e.g. daily stand-up/scrum meeting, Sprint planning, retrospectives, etc
• Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)
• Collaborate with other team members to achieve the Sprint objectives
• Report progress/update Agile team management tools (JIRA/Confluence)
• Manage individual task priorities and deliverables.
• Responsible for quality of solutions the he/she provides
• Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum Master

Perfect Candidate

• Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games
• Has Java solution design and development experience for at least 5 years
• Has Java Spring Boot development experience along with Front end/back end tools.
• Has practical and applied knowledge of design patterns (and anti-patterns) in Java in general and Java Spring Boot specifically
• Hands-on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON
• Hands-on experience in Google Cloud Platform.
v Has to experience with cloud development platform: Spring Cloud; OpenShift/ Kubernetes/Docker configuration and deployment with DevOps tools e.g; GIT, TeamCity, Maven, SONAR.
• Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.
• Experience with software design patterns and UML design
• Experience in integration design patterns with Kafka
• Experience with Agile/SCRUM environment.
• Familiar with Agile Team management tools (JIRA, Confluence)
• Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)
• Good communication skills
• Pro-active team player
• Comfortable working in multi-disciplinary, self-organized teams
• Professional knowledge of English
• Differentiators: knowledge/experience of

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment

12/04/2021

We are hiring an Oracle Forms-Reports

This job is for our client, a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, they have a dedicated workforce of overserving clients across six continents.

Company Benefits:
• Opportunity to work in a young and dynamic environment
• Attractive benefits package
• Relocation package
• Lunch tickets
• Fitness deduction
• Transportation deducted
• Health insurance and dental scheme
• Opportunity to develop and learn constantly
• Access to internal training (job related and soft skills training)

Perfect candidate

Very good knowledge of Forms/Reports, BI Publisher, Application Servers
Very good user knowledge in Linux
Scripting know-how (Shell, Go, Python or similar)
Usage of Ansible/Git
Nice to have: Knowledge of Jenkins, Docker, Kubernetes, Prometheus, Check_MK, Elastic Stack
Language: English

Responsibilities:

Administration of Oracle Forms/Reports and BI Publisher environments
Planning and implementation of new versions and patches
Consulting users
Creation of scripts for automatic control of administrative activities (Ansible, etc.)
Troubleshooting / second level support in national and international areas
Support customers in all Application Server-related topics
Monitoring of the Application Server infrastructure
Administration of Application Server instances (Weblogic, JBoss/Wildfly, Tomcat)
On-call duty

We process this data for recruitment purposes only. If you apply to this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment

12/04/2021

What we’re looking for?

• Strong analytical and problem-solving skills
• Mature and self-motivated professional with the ability to work in a fast-paced and constantly changing environment
• Having an agile mind-set to work in scrum team
• A focus on customer service/satisfaction with strong interpersonal skills and responsiveness
• Ability to build strong working relationships and work within a global, remote workforce
• Advanced English Language speaker You’re a great fit if you have:
• Very good RDBMS and SQL knowledge, including performance tuning techniques
• Good UNIX Shell scripting knowledge
• Good understanding of Data Warehouse concepts, architecture and practice
• Relevant experience with ELT tools and techniques
• Product testing techniques, best practices, methodologies
• Application versioning concepts and tools Highly appreciated:
• MicroStrategy experience or BI Frontend tool exposure

Responsibilities:

• Data Warehouse is the Corporate reporting and analysis platform, in the company’s group
• Featuring Teradata as database and MicroStrategy as FrontEnd BI tool, enhanced by in-house tools, including ELT tool, our solution has proved to be fast, robust, reliable and qualitative
• DW collects, cleanses and integrates data from operational landscape of the company, thus offering to our users an unique 360 view of the business processes and outcome.

Company Benefits:

• Opportunity to learn and work with a variety of technologies
• Career programs
• Multicultural, Agile environment that encourages new ideas and innovation
• Flexible working hours
• Lunch tickets
• Health and life insurance
• Private pension
• Fitness centers discounts, sports activities and other company events
• Good transport connections and free parking
• Relaxation area
• Free Bookster.ro account

We process this data for recruitment purposes only. If you apply for this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.

12/04/2021

Requirements:

• “Team player” attitude
• Willingness to learn and apply new technologies
• Working knowledge on any cloud platform (GCP would be a plus)
• Knowledge of Linux operating systems (Ubuntu or others) – OS, networking, process level
• Scripting experience (bash, Python)
• Automation and configuration management tools (Puppet)
• Basic understanding or knowledge about messaging pipelines. Apache Kafka would be a plus
• Sharp analytical and problem-solving skills
• Familiarity with CI/CD tools and code versioning (git)

Responsibilities:

We are currently looking for an Engineer enthusiast to join an experienced DevOps team.
We design, construct and manage Apache Kafka clusters in the cloud by enabling the development teams to focus on building high-throughput data stream applications in a fast and efficient way, eliminating the operational burden of carrying about the underlying infrastructure.
To minimize implementation effort we share best practices, integration methods with development teams and support them through their development lifecycle.

We’re looking for someone to:

• Create and maintain the Kafka Infrastructure on Google Cloud Platform and Tencent
• Build and manage Kafka clusters and services by automating the tasks using Puppet and custom scripts
• Proactively monitor system health and performance using Datadog
• Ensure high-availability and scalability of the application; make sure the systems are recoverable in accordance with the SLAs
• Develop testing scenarios for new software installation/upgrades/migrations
• Implement OS patch management and security policies for the fleet
• Proactively catch and remediate problems, develop and implement solutions for improvement
• Share best practices and support development teams with Kafka consultancy for their particular use cases
• Create technical documentation, write operational procedures
• Provide operational support/incident management

Other information:

• Opportunity to learn and work with a variety of technologies
• Career programs
• Multicultural, Agile environment that encourages new ideas and innovation
• Flexible working hours
• Lunch tickets
• Health and life insurance
• Private pension
• Fitness centers discounts, sports activities and other company events
• Good transport connections and free parking
• Relaxation area
• Free Bookster.ro account

We process this data for recruitment purposes only. If you apply for this job it means that you allow us to process your personal information. We are storing this data in our Applicant Tracking System, [which is fully compliant with EU data protection laws], and we will not share it with anyone else. You can request the deletion of your personal information at any moment.