17/07/2023
Hello everyone,
I am Merlin Lee, the proud owner of The Family Traveller, a reputable travel agency based in Bangkok, Thailand. Today, I would like to share some essential aspects of our company policy that ensure transparency and a seamless travel experience for our valued clients:
1. Competitive Pricing: At The Family Traveller, we take pride in offering top-notch services at fair and competitive rates. Our pricing is not a fixed $60 per day, as it varies based on several factors, including car rental, fuel costs, hotel accommodation for the driver, activity fees, highway charges, and more. We provide a detailed breakdown of these expenses to give you a clear understanding of the total cost.
2. Customized Estimates: To cater to your specific preferences and requirements, we provide personalized estimates for your travel package. Our estimates include a list of hotels and activities with their respective prices, allowing you to make an informed decision about your itinerary.
3. Tailored Itineraries: We understand that each traveler has unique interests and desires. That's why we offer assistance in designing a customized itinerary that perfectly aligns with your travel goals, ensuring a memorable and enjoyable experience.
4. Transparent Agreements: To ensure a smooth and reliable booking process, we require signing a comprehensive contract that outlines all the inclusions and exclusions of your travel package. This ensures that both parties have a clear understanding of the services provided.
5. Confirmation Process: Once all the details are agreed upon and the necessary deposit is made, we proceed with the confirmation of your travel arrangements. Our meticulous attention to detail and commitment to customer satisfaction are at the heart of our service.
It is essential for us to maintain high standards of professionalism and integrity, which is why we kindly request all potential clients to review our company policies before proceeding with any bookings. This approach ensures that we can work harmoniously to create the perfect travel experience for you.
Thank you for considering The Family Traveller as your travel partner. We look forward to providing you with exceptional services and unforgettable memories on your journey.
Best regards,
Merlin Lee
Owner, The Family Traveller
Bangkok, Thailand
