Raymee was born out of the founder's observation that some businesses don't focus many of their resources to creating an excellent customer service environment. Their resources are engaged by the operations of the business. But even in focusing on operations, there is a customer service feature there. So, it dawned on us that customer service is the answer. Get this right and the interaction with
the customer becomes a pleasant one rather than a necessary evil. Raymee was born to give life to the customer service ecosystem through the use of technology. Businesses want to hear from customers and customers want to be heard. They also want their problems resolved. Raymee gives life to this conversation in a fun and engaging way. Raymee allows a single customer to converse with all businesses he or she frequents in the same easy format. And, each time that a customer uses Raymee, it counts. This conversation is shared directly with the CEO or business owner. Customers get heard by the top dog and the business owner receives messages directly from his market. Raymee will effectively guide this conversation and highlight improvements and suggestions for the ongoing interaction of these two groups. Raymee is committed to being dynamic and to finding new ways to engage businesses and customers on the topic of customer service. Its aims are to change the way we receive service and to change the way we feel about delivering excellent customer service. It will improve the shopping experience be it for leisure or business.