22/10/2024
Cebu Pacific Advisory # 2
Baggage Handling System at NAIA Terminal 3
October 22, 2024; 7:30PM
Cebu Pacific (CEB) continues to work closely with the New NAIA Infrastructure Corp. (NNIC) to address ongoing technical issues affecting the baggage handling system at Ninoy Aquino International Airport (NAIA) Terminal 3.
Both CEB and NNIC have deployed extra manpower to the airport to assist with manual loading of baggage from the counters, ensuring that passenger needs are met despite the technical issue at the airport.
CEB has established a dedicated team to manage the situation. Passengers on domestic flights may choose to either collect their bags at the airport or have them delivered to their destination or homes. For international flights, a similar option was available along with delivery services for passengers with onward destinations.
Our teams are doing everything in their power to expedite baggage deliveries and ensure all affected passengers are assisted promptly.
We understand the inconvenience this has caused and appreciate our passengers' patience and understanding.