Double Tree Tours and Travel Ltd is a private Limited company which was incorporated and licensed in 2017 as a tour and travel company with the Registrar of Companies (Uganda Registration Service Bureau). For increased visibility, Double Tree Tours and Travel Ltd have engaged third party providers to enhance our online accessibility like ;
Maintaining our website
Featuring in both local and inter
national trade Expositions
Utilization of Galileo and Amadeus online reservation systems
COMPANY PROFILE
A Hearty Welcome! Double Tree Tours and Travel provides travel and adventure packages to tourists primarily in Uganda and East Africa at large among which includes pre-arranged tours, custom and travel packages according to clients specifications, travel consultation, making reservations for hotels and lodging, Ticket booking & issuing, Visa processing, Travel insurance, Airport pick up and Drop Offs, Car rentals, On site tour guides, Restaurant reservation amongst other related services. Our Success is mainly attributed to our dedicated and experienced staff, excellent networking and effective management and marketing. At Double tree , we are committed at providing the discerning adventures on in-depth exposure to the beauties of the pearl of Africa. Our mission is to provide ‘ a home away from home’ feel at ease and comfort whilst availing our clients with the unforgettable experience of savoring and enjoying a safari experience in some of Africa’s most spectacular landscapes and being with some of Africa’s remarkable creatures. Our philosophy is grounded in the fact that most if not all wild life and nature conservation areas in Uganda have people living in them. These residents are poor, illiterate and live without clean water or reliable infrastructures. They lack proper understanding of the value of wild life since they do not derive direct benefit from the protection of wild life. They have it in mind that these areas are conserved for the rich and white races at their own expenses. Their own needs include natural resources like meat, poles, woods ,medication plants, grass and land for grazing and Agriculture. They experience problems from destruction of crops, spreed of diseases, destruction of domestic animals, cruel and or aggressive law enforcement thus the people lament and regret the parks existence. Against this background, Double tree tours and travel ltd has adopted a philosophy that includes creating natural resource conservation, educating the locals about the benefits of park reserves and animal protection, protecting their rights against cruel and aggressive law enforcement, reducing on the levels of epidermic diseases through proper sanitation by providing clean water to the community and making them feel that the areas around parks and game reserves are not only conserved for the rich or white races but also to benefit the locals as well and making our country a better place to live for every one. Our Vision
“To be the premier provider of affordable and satisfactory tours and travel services in the region”
Mission Statement
” To offer a wide range of excellent, affordable and value addition tour and travel services to our local and international customers with focus on professionalism and client satisfaction. The company will make a healthy profit, finance continued growth and create a rewarding working environment for our employees”
Our Core Values
Customer Commitment.; We develop relationships that make a positive difference in our customers lives. Quality Services; We provide out standing services that delivers premium value to our customers. Team Work; We work together to meet our customers needs and help the company growth. Good Citizenship; We are good citizens in communities in which we live and work. Professional Integrity; We are personally accountable for delivering on our commitment. Respect For People; We value our people, encourage their development and reward their performance. Embrace our identity as a modern tour and travel with traditional values. Company Objectives
Growth in company revenues and earnings in the next 12 months by 15% annually through increased sales. Increase in profitability by 5% annually through focus on reduction in the cost of operation and other fixed costs. To become a company of brand in the tour and travel industry through provision of excellent high value quality services with focus on customer satisfaction. To capture 5% of tour and travel market share in Uganda through offering variety of unique and attractive demandable tour and travel services to our customers. Among those shall include provision of community-based tourism so that the locals can enjoy increased-socio economic benefits. Ensuring continuous growth in value of the company to its shareholder by 10% annually through increase in profitability. To manage and increase company liquidity by making accurate timely budgets and spending within the budget limits. To reduce delivery and distribution time of our products and services. To reduce the number and frequency of customer complaints in order to improve the response time of customer inquiries. To provide top quality consultancy services which maximize clients online booking and travel experience. To ensure that our clients get the best value, quality and satisfaction from using our services. Our clients happiness when they choose to use our products and services is our genuine concern. To work very closely with other tour and travel agents, Airlines and relevant government agencies to promote tourism.
