09/30/2026
Day in the Life of a Boutique Travel Agency Owner POV:
This was an admin day. I had a number of things I was working on and my to-do list was getting out of hand! Luckily, I have systems in place, but follow up was still needed.
For an upcoming 2027 trip, my client had made a customizable payment online with my travel partner. I received an email confirmation that a payment had been made. While my client received her own confirmation, my system holds the invoicing which needed to be updated. I typically have a 24-48 turnaround on most things, this got away from me. I went in to her invoice, recorded the transaction, and sent the email.
It is important to me that my clients feel confident that their trip experience is in good hands. That is why I select travel partners that align with my values and offer an outstanding product.
Spots are open for our Velvet Passports: Europe in October 2027!